Raleigh, North Carolina

Job Description

Raleigh Water, a leading municipal water and wastewater provider in North Carolina, provides world class services to the City of Raleigh service area and the surrounding merger communities of Garner, Rolesville, Wake Forest, Knightdale, Wendell, and Zebulon.

As part of our Capital Improvement Division, the Engineering Supervisor of Raleigh Water Development Review oversees a Team responsible for utility plan review, utility permitting, maintaining and ensuring compliance with the Raleigh Water Design Manual, and administration of Raleigh Water’s Urban Main Replacement and Oversized Main Reimbursement Programs.

This position supervises a team of engineers and technical staff, serves as one of the Departmental liaisons between Raleigh Water and the merger communities and is the primary contact for developers regarding utility plan approvals and permitting processes.

About You:

The ideal candidate is an experienced engineering professional and collaborative leader with strong project management skills and an in-depth understanding of water and wastewater systems. You excel at communication, managing multiple priorities, and navigating complex technical challenges. You work effectively with internal teams, developers, partner jurisdictions, and community stakeholders.

If you are ready to lead a high-performing team and help shape Raleigh Water’s development review operations, we encourage you to apply.

About Us:

Raleigh Water Raleigh Water provides clean, award-winning water to more than 650,000 residents across Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon.

With rapid regional growth, Raleigh Water reviews thousands of utility plans and permit requests annually, typically issuing approximately 6,000 connection permits and reviewing more than 2,000 plans per year. The Engineering Supervisor plays a key role in ensuring new and existing water and sewer infrastructure meets Raleigh Water’s standards and supports the long-term reliability of our system.

Join our highly skilled and collaborative team committed to delivering resilient, sustainable infrastructure that supports a growing community.

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Supervises and manages the Development Review team, including engineers and technical staff
• Oversees programs by establishing goals, priorities, and strategies. Offers advanced technical guidance on standards, policies, and regulations, and directs resource assignments
• Serves as liaison with other City departments, merger communities, developers, and the public
• Participates in interdepartmental collaboration and the coordination of operations to address issues
• Consults regarding major design and construction issues, oversight of development review, and comprehensive plan implementation
• Assists with customer concerns, and escalations. Provides technical support for the most complex plan/permit reviews
• Leads and supports continuous process improvement initiatives focused on customer service and efficient project delivery
• Serves as backup to the Engineering Manager Role for the Development Review Program

Typical Qualifications

Education and Experience:

Bachelor's Degree in Engineering, Civil Engineering, Construction Management or related field, and 5 to 7 years' experience in engineering, construction management or related work

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licensing and Certifications:

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Qualifications:

• Professional Engineering (PE) Registration

Additional Information

Knowledge of:

• Engineering design principles and construction methods for water and reuse distribution systems, wastewater collection systems, and water and wastewater treatment facilities
• Federal, State, and local regulations related to water and sewer systems
• Critical thinking and problem-solving methods
• Project/ program management principles.
• Supervisory practices, and techniques
• Current industry trends and best practices

Skill In:

• Analyzing and facilitating the resolution of complex problems requiring multi-department cooperation
• Serving as a technical consultant and departmental liaison
• Identifying deficiencies and implementing effective engineering solutions
• Monitoring compliance with applicable plans, standards, and regulations
• Developing cohesive work teams and motivate staff
• Facilitating group discussions and building consensus

Ability to:

• Speak before public audiences and conduct presentations related to development plan reviews
• Organize and prioritize work in a team environment
• Use sound judgment and initiative to solve problems within established parameters.
• Manage multiple priorities under deadline pressure
• Provide technical guidance to City staff, partner agencies, private firms and the public
• Analyze complex and difficult engineering challenges and recommend technical decisions regarding utility projects

ADA and Other Requirements:

Work Environment and Physical Effort:

Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment:

Work is typically performed in an office or similar indoor environment. Employees may occasionally work in an outdoor environment, street environment (near moving traffic), construction site, or in a vehicle.

Work Exposures:

Work in this position does not require frequent environmental exposures. Employees may occasionally be exposed to individuals who are hostile or irate.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

When you join the City of Raleigh’s work family as a full-time employee, your benefits are an important part of your “total rewards”. Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.

To find out about the City's benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits

The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh’s benefits.

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