With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Front Desk Clerk in Leesburg, Florida.
What you’ll do:
The Clubhouse Manager oversees all clubhouse throughout the dining and kitchen areas, catering, banquets and front office activities. This position ensures a consistently positive experience for its members and guests.
Your job will include:
- Oversee daily club operations.
- Act as the primary point of contact for members and guests; answer questions, solve problems, oversee services and cleanliness and show facilities to visitors.
- Approve budgets, staffing and general operating procedures for rooms, food and beverage, housekeeping, maintenance and repair and security departments.
- Manage complex capital projects.
- Assist with the development and implementation of strategic and annual business plans, operating reports, forecasts and budgets.
- Plan facility improvements, remodeling, construction and repairs.
- Monitor the budget and internal cost control procedures to ensure that budget goals are attained.
- Manage employee schedules, labor hours, compensation and benefits.
- Counsel managers and employees with respect to grievances and complaints.
- Monitor safety conditions and employee compliance with safety procedures.
- Consult with the special events team and approve all entertainment.
- Update emergency plans and procedures and arrange for effective staff training.
- Maintain current knowledge of occupational hazards and safety precautions.
- Ensure that preventive maintenance and energy management programs are on schedule and in use.
- Maintain current knowledge of industry developments to ensure top quality customer service.
- Participate in ongoing facility inspections to ensure that cleanliness, maintenance, safety and other standards are consistently attained.
Experience & skills you’ll need:
- Bachelor’s degree in Hospitality Management, or a related field, or the equivalent combination of education and experience.
- Membership in the Club Managers Association of America (CMAA) and/or other relevant professional association.
- 6+ years of private club or hospitality industry experience.
- Supervisory and management experience.
- Strong analytical, organizational and project management skills.
- Basic knowledge of management requirements for food and beverage, housekeeping, engineering, maintenance and repair and security functions.
- Meticulous attention to detail.
- Dedication to providing exceptional customer service.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
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