Booking.com

Role Description

Job Title: Commercial Manager (Attractions) - 12 months Fixed Term Contract.

Team Location: Manchester, United Kingdom

N.B. This role does not come with relocation assistance , therefore candidates must be currently based in the UK in order to be considered.

Role Overview

Responsible for owning and executing Attractions commercial strategy by driving the growth, optimisation, and success of our supply partnerships in a select portfolio; identifying, assessing, and onboarding new partners while strengthening and expanding existing relationships to maximise long-term value.

Working within a structured commercial framework defined by the Attractions leadership team, the Commercial Manager has full ownership of a portfolio of Attractions supply partners and is instrumental in shaping partner agreements, aligning terms with business objectives, and ensuring that partnerships are both competitive and sustainable.

Key Job Responsibilities and Duties

• Deliver commercial targets (including but not limited to margin, rebate, NPS) for a defined category/area in consultation with, and approved by Attractions Leadership team
• Drive incremental volume and margin
• Identify, assess, and engage prospective supply partners to enhance our Attractions supply offering.
• Lead discussions to structure partnerships in line with predefined commercial objectives.
• Support the development of mutually beneficial agreements by providing detailed market analysis and insights.
• Lead formulation of the supply management commercial strategy into a category/area relevant plan and own execution of this plan.
• Oversee the partner onboarding process to ensure smooth integration and operational success.
• Serve as the primary relationship owner for key supply partners, ensuring long-term success.
• Continuously evaluate partner performance, identifying opportunities for improvement and growth.
• Provide structured recommendations to refine and enhance existing agreements, ensuring competitiveness.
• Act as a strategic advisor to partners, guiding them on best practices to align with business needs.
• Lead annual and quarterly business reviews externally with partners to ensure we are driving the strongest possible commercial results and communicating this performance internally to the Attractions Leadership team.
• Represent Booking.com to partners in market visits and at local and regional tourism and industry events, with the goal to develop ever stronger partnerships, driving our mutual business and ensure close relationship with local stakeholders.
• Work closely with the Head of Commercial to refine and execute Attractions commercial strategies, providing data-driven insights and recommendations.
• Deliver quantity and quality reports on results and performance for information support to Attractions leadership team
• Liaise with internal teams (operations, finance, legal, and product etc.) to facilitate the successful implementation of partner agreements.
• Ensure collaboration with other channels and functions within the organsiation to achieve targets and KPI's.

Role Qualifications and Requirements

• Must have extensive experience in a current commercial (account management, business development, partnerships) role, ideally within the Attractions industry.
• Strong commercial acumen with a deep understanding of market dynamics and key business drivers.
• Exceptional analytical skills with the ability to evaluate opportunities and present data-driven insights.
• Proven ability to structure and influence agreements within a defined commercial framework.
• Excellent stakeholder management skills, with experience navigating complex commercial discussions.
• Advanced commercial skills, with the ability to work within strategic guidelines while driving meaningful impact.
• Solution orientated and results driven with a strong work ethic, self directed and resourceful
• Great comms skills (language: English)

Benefits & Perks: Global Impact, Personal Relevance

Booking.com’s total rewards philosophy is not only about compensation but also about benefits. Our rewards are aimed at making it easier for you to experience all that life has to offer — all the messy, beautiful, and joyful bits — on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• A great, brand new office to in the heart of Manchester
• Free breakfast and lunch
• 25 days’ paid holiday plus bank holidays (pro rata)
• Health & well-being benefits such as mental health support, access to health insurance, etc.
• Employer contribution pension
• Industry-leading parental leave and adoption leave
• Great discounts on accommodation, car rentals and other group benefits
• Hybrid Working (UK): We believe in office attendance at least 40% of your time whilst empowering you with the flexibility to plan where to do your best work.

Inclusion at Booking.com

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.