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WHO ARE WE?
At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.
Becoming a Case Aide-Record Assistant at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.
Together we can make a difference through service!
Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position.
WHAT DOES A CASE AIDE-RECORDS ASSISTANT DO?
A DCS Case Aide–Records Assistant works in the field, in collaboration with the case management team, and provides a variety of services to families and children in various social service programs. A day in the life of a DCS Case Aide-Record Assistant can look like:
Alternative work hours may be required, including overtime, weekends and holidays.
WHAT KNOWLEDGE, SKILLS, AND ABILITIES ARE HELPFUL?
Knowledge of:
Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).
Skill in:
Establishing and maintaining interpersonal relationships; general clerical functions such as, data entry and filling; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; and observation.
Ability to:
Gain knowledge on information regarding human and social services; understand and adhere to related State, Federal and local laws, as well as, DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients; acquire and renew CPR Certification.
SELECTIVE PREFERENCE?
The ideal candidate will have college experience with credit hours in child development, rehabilitation, counseling, psychology, social services, sociology or related field or 1 year of experience in a child welfare environment, indirectly or directly working with clients or experience working with children in a controlled environment (e.g. nanny, daycare, teacher's aide).
WHAT IS REQUIRED TO BE A CASE AIDE-RECORDS ASSISTANT?
Selected candidates must be able to pass a background investigation and DCS Central Registry check.
Employees who drive on state business are subject to driver license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12).
This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
We also offer optional employee benefits that include:
Bi-Lingual Stipend
In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS).
ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).
Contact Us:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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