Spherion

Spherion Greensburg is working with a client in their search to fill a 8AM-430PM, Customer Service Rep for Machinery Facility position in Irwin, PA. The pay rate is $20.00 to $22.00 HOURLY.

• Weekly Pay and benefits offered.
• Temp to Perm position.

Customer Service Rep for Machinery Facility

Irwin, PA 15642 US

✓ Immediate Start

Job Type: FULL TIME

Hours / Week: 40

Work Schedule: 8AM-430PM

Pay Range: $20.00 to $22.00 USD HOURLY

✓ Health Insurance

✓ Dental Insurance

✓ Vision Insurance

✓ Life Insurance

Job Description:

The Customer Service Representative is responsible for entering incoming orders, preparing standard quotes, and providing essential support to the Sales and Service departments.

This role will also complete additional assignments and responsibilities as directed by management.

Responsibilities:

• Develop SAP quotations for machine spare parts, consumables, tooling, contract services, and other items by collaborating with customers and internal stakeholders.
• Support Regional Business Managers with feasibility quotations and order entry. Present quotations to customers and follow up to convert opportunities into sales.
• Provide prompt and professional support in response to customer questions and requests.
• Conduct commercial contract reviews and process customer purchase orders in SAP.
• Assist the Customer Service Manager with special projects as assigned.
• Participate in the Customer Feedback process. Complete supplier survey forms for customers.
• Maintain Salesforce.com records by updating active/inactive machine serial numbers.
• Provide backup support to Customer Service team members when needed.

Education: High School

• High School Diploma or GED

Experience: 3 months

Skills:

• Previous customer service or internal sales experience preferred.
• Strong computer skills and ability to learn new systems.
• Good analytical and problem-solving abilities.
• Ability to understand machine tools and related components.
• Self-starter capable of working independently in an office environment.
• Strong written and verbal communication skills.
• Ability to manage tasks efficiently and effectively in a fast-paced environment.
• Ability to comprehend and follow ISO procedures and job-related quality processes.
• Team-oriented with the ability to work collaboratively across departments and levels.

Industry: Manufacturing

Post ID: GRN-GRN201106-09854015

Post Date: 2025-11-17

Post Expires: 2025-12-04

key responsibilities

Develop SAP quotations for machine spare parts, consumables, tooling, contract services, and other items by collaborating with customers and internal stakeholders., Support Regional Business Managers with feasibility quotations and order entry. Present quotations to customers and follow up to convert opportunities into sales., Provide prompt and professional support in response to customer questions and requests., Conduct commercial contract reviews and process customer purchase orders in SAP., Assist the Customer Service Manager with special projects as assigned., Participate in the Customer Feedback process. Complete supplier survey forms for customers., Maintain Salesforce.com records by updating active/inactive machine serial numbers., Provide backup support to Customer Service team members when needed.

experience

3 months

skills

Previous customer service or internal sales experience preferred. , Strong computer skills and ability to learn new systems., Good analytical and problem-solving abilities., Ability to understand machine tools and related components., Self-starter capable of working independently in an office environment., Strong written and verbal communication skills., Ability to manage tasks efficiently and effectively in a fast-paced environment. , Ability to comprehend and follow ISO procedures and job-related quality processes., Team-oriented with the ability to work collaboratively across departments and levels.

education

High School