Orlando Health

Position Summary

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you."

About Orlando Health Sebastian River Hospital

Orlando Health Sebastian River Hospital is a 178-bed comprehensive medical and surgical facility serving the communities along Florida’s Treasure Coast as a trusted healthcare provider for more than 50 years. With the latest technology and a team of skilled healthcare professionals, we are committed to bringing the highest level of expert and compassionate care to the communities we serve.

With a full scope of care, we offer advanced technology and expertise in a number of specialties, including emergency care, heart and vascular care, orthopedics and surgical services. Recognized for high standards, we have earned full hospital and laboratory accreditation from The Joint Commission, as well as advanced certification as a Primary Stroke Center for our high-quality stroke care. As further demonstration of our commitment to quality and safety, we have earned several additional industry recognitions.

Click Here to Learn More About: Sebastian River Hospital

WHY ORLANDO HEALTH?

Competitive Pay

Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (Starting on Day One)

Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Employee-centric

Orlando Health has been selected as one of the “Top Places to Work in Healthcare” by Becker’s Healthcare.

Position Summary

A Food Service Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.

Responsibilities

Essential Functions

• Provides food services to patients, staff and visitors as assigned by supervisor / director.
• Includes the setup and operation of patient trayline, delivering food carts, cafeteria serving line, preparing nourishments, desserts,

cold food, and assist in the making of early/late trays.

• Responsible (as assigned) for non-patient food services to staff and visitors to include hot and cold food service, salad bar

operations, and general cleaning.

• Communicates proper information regarding patient and non-patient department needs to the Food & Nutrition Leadership team,

Clinical Nutrition team, Nursing, food service peers or ancillary team members as needed .

• Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team

members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and

compassionate manner at all times, including person to person, telephone and written forms.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state

and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Participates in monthly departmental meetings and all related in-services.
• Observes all departmental rules and regulations.
• Follows outlined portion controls, patient tray delivery standards, trayline and cafeteria procedures.
• Aware of and follows Hazard Analysis Critical Control Points, (HACCP), precautions and sanitation requirements as they apply to

food service.

• Aware of and follows all universal precautions as they apply to food service.
• May be required to operate cash registers, prepare cash reports and do cash reconciliation as needed.
• Interacts appropriately with a culturally diverse population.
• Follows chain of command when communicating departmental and individual concerns or problems.
• Knowledgeable of Patient Satisfaction goals. Work consistently to exceed the department’s and Orlando Health’s objectives by

reporting concerns and suggesting creative ideas.

• Recognizes that flexibility is paramount and change is continuous; the team member must embrace, encourage and drive

change; approach situations and challenges with an open mind; work rotating shifts according to experience and business

needs; be able and willing to be cross-trained in varied positions and performs any and all other duties as assigned.

Qualifications

Education/Training

Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple

correspondence. Ability to respond to common inquiries or complaints from customers.

Licensure/Certification

None.

Experience

None.

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