C Spire

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary:

“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.

As the Director, Consumer Fiber Sales, you will lead the direct-to-consumer sales strategy for our residential fiber internet business. This strategic leader will be responsible for building, scaling, and managing a high-performance door-to-door sales organization that drives aggressive subscriber growth and market penetration. You will oversee regional sales managers and teams to ensure flawless execution, sustainable growth, and alignment with C Spire’s strategic goals. This role is ideal for a driven leader with a proven record in building scalable sales operations, optimizing market performance, and delivering measurable results in a fast-paced, competitive environment.

Responsibilities:

What You Will Do

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

• Develop and execute comprehensive go-to-market strategies to drive residential fiber growth through direct-to-consumer sales channels.
• Recruit, lead, and mentor a team of regional sales managers and field sales representatives to achieve and exceed subscriber growth and retention targets.
• Establish and maintain a high-performance sales culture emphasizing accountability, customer experience, and compliance.
• Design and implement best-in-class door-to-door sales processes, training programs, and incentive structures that maximize productivity and morale.
• Analyze customer data, sales metrics, and competitive dynamics to identify trends, refine territory performance, and optimize field deployment.
• Partner cross-functionally with marketing, operations, and product teams to align campaign execution, service readiness, and lead generation efforts.
• Define, track, and report key performance indicators (KPIs), ensuring consistent executive visibility into sales results, forecasts, and emerging opportunities.
• Establish scalable processes to manage sales operations efficiently, including CRM utilization, territory management, and reporting frameworks.
• Ensure all sales activities comply with company policies, ethical standards, and consumer protection regulations.
• Represent C Spire’s Fiber business as a trusted ambassador in the community, fostering engagement and brand loyalty.
• Perform additional duties as assigned to support strategic initiatives and company objectives.

This position is an exceptional opportunity to lead one of the most dynamic and customer-facing teams within C Spire. From Director, Consumer Fiber Sales, you will have a perfect springboard into broader executive leadership in consumer growth and go-to-market strategy.

Qualifications:

What You Will Bring

As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal collaboration and external customer experience. To support our Fiber Sales team you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

In addition to that, we require:

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 7 years of progressive sales experience, including 3 or more years leading door-to-door or field sales teams.
• Demonstrated success in building, scaling, and optimizing direct-to-consumer sales operations.
• Strong background in telecom, broadband, utilities, or related industries.
• Proven leadership, coaching, and motivational skills with the ability to drive large, distributed teams toward high performance.
• Highly analytical and data-driven, with hands-on experience using CRM and analytics tools to manage and forecast performance.
• Excellent communication and interpersonal skills, capable of aligning teams and influencing across all levels of the organization.
• Willingness to travel regularly to support regional teams and market initiatives.

We will give special consideration to candidates who have:

• Experience launching or expanding fiber or broadband services into new markets.
• Familiarity with residential sales compliance, customer verification, and consumer protection regulations.
• Experience with sales enablement systems, territory planning, and performance management platforms.
• A Master’s degree in Business Administration, Marketing, or related field.

What You Will Gain

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. For our full-time employees we offer:

• Competitive Compensation Package
• Blue Cross Blue Shield Health Insurance
• Tuition Assistance Programs
• Complimentary Wireless Service & Device*
• 401k Match
• Teladoc Telemedicine
• WellBeacon Wellness Program
• Paid Talent Referral Opportunities
• Tailored learning paths for every position

Physical Requirements and Working Conditions

Must be able to sit or stand for long periods and use computer keyboard and/or mouse while viewing a computer screen. Must be able to travel frequently within assigned markets and occasionally overnight. Some evenings and weekends may be required to support team and market initiatives.

Complimentary wireless service and device available to team members in our wireless footprint.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.