Raleigh, North Carolina

Job Description

Raleigh Water - Water Distribution division is looking for a Utilities Technician - Valve Maintenance to join our team. Utilities Technicians are devoted to completing preventive maintenance, utility repairs, utility locating, participating in investigations within our water system and providing excellent customer service. The Utilities Technician also performs maintenance and equipment operation for the City’s distribution system by performing skilled activities in support of maintaining, replacing, and repairing water assets, such as services, mains, and fire hydrants, and so forth.

The benefits of being a Raleigh Water Utilities Technician:

• Qualifying Utilities Technicians are eligible for training certifications that provide stipends of additional 12.5% to base pay
• Education provided to learn Water Operator standards and earn certifications
• Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam

About Us:

Raleigh Water, the Public Utilities Department of the City of Raleigh, serves over 200,000 metered customers and a community of around 630,000 residents across Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon. Our mission is to ensure access to safe, sustainable water while safeguarding public health and enhancing the overall vitality of our communities. We strive to lead with innovation and integrity, fostering a resilient future for the regions we serve.

Work Hours:

This position primarily works on Monday - Friday from 6:30 am - 3:00 pm. Work includes rotating after-hours on-call responsibilities. When on call, you'll receive standby pay for 8 hours at your regular hourly rate. If you're called out to work during your on-call shift, you'll be compensated at the overtime rate as per our company policy. We understand that flexibility is key! Our on-call schedules as well as after-hours work requirements can vary based on seasonal needs and operational requirements. Therefore, the ability to work a flexible schedule is essential for this role.

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Performs water valve preventive maintenance and identifies valves needing repairs
• Assists with annual flushing program to ensure water quality standards and with other investigative, hydrant, and repair programs as needed.
• Performs semi-skilled or skilled general maintenance with the proper maintenance tools and equipment for tasks, following established safety policies, procedures, applicable codes, and regulations
• Collects, prepares, and enters system data. Creates work orders, logs work activities, update maps, enters account data, compiles and prepares reports, and maintains records, files, and work-related documentation
• Operates valve maintenance equipment including valve trucks, hydraulic valve turners, ERV’s, handheld equipment, and fabrication

Typical Qualifications

Education and Experience:

High School diploma or G.E.D. equivalency and 1 to 3 years’ experience in water/wastewater infrastructure inspection, maintenance/repair or related work, such as:

• Landscaping: installer, maintenance, irrigation
• Construction: grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction
• Mechanic: heavy equipment, HVAC, hydraulic systems
• Farming: manual labor, equipment operating
• Moving Company: labor, truck driver
• General Municipal Worker: utility inspector
• Tech School Student: mechanical
• Firefighter: full or part-time

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licensing and Certifications:

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
• Valid North Carolina Class A Commercial Driver’s License with a satisfactory driving record, or the ability to obtain within 90 days of hire

Additional Information

Knowledge, Skills, and Abilities:

• Performing routine inspections to ensure safe operating conditions
• Monitoring and maintaining required supplies, materials, and inventory
• Hauling materials, supplies, equipment, and soil
• Operating and driving heavy equipment such as a dump truck, tractor-trailer, tractor, flatbed truck or water truck
• Inspecting assigned equipment for mechanical readiness
• Performing minor preventative maintenance on equipment
• Setting up worksites and traffic control operations
• Operating assigned tools and equipment
• Providing attention to detail in assignments
• Utilizing a computer and relevant software applications
• Providing customer service
• Basic mathematical concepts
• Following directions and meeting standards

ADA and Other Requirements:

Work Environment and Physical Effort:

Heavy: Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Work Environment:

Work is typically performed in an outdoor environment, street environment (near moving traffic), construction site, or in a vehicle. Employees may occasionally work in a warehouse environment or shop environment.

Work Exposures:

There is frequent exposure to extreme cold (below 32 degrees), extreme heat (above 100 degrees), moving mechanical parts, fumes or airborne particles, and loud noises (85+ decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction). Employees may occasionally be exposed to individuals who are hostile or irate and communicable diseases.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

When you join the City of Raleigh’s work family as a full-time employee, your benefits are an important part of your “total rewards”. Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.

To find out about the City's benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits

The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh’s benefits.