MGM Resorts

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Housekeeping Supervisor, you will oversee daily operations on assigned floors, addressing guest complaints and ensuring a safe, friendly environment for both guests and staff. We are looking for an experienced housekeeping professional with a passion for maintaining high cleanliness standards and delivering exceptional customer service. If you have 2+ years of supervisory experience in the hotel industry and are ready to lead your team in providing a luxurious and inviting atmosphere, we want to hear from you!

THE STARTING RATE: $20.00 per hour

THE DAY-TO-DAY:

• Oversee daily housekeeping operations to ensure cleanliness and high standards on assigned floors.
• Resolve guest complaints promptly and maintain excellent customer service.
• Conduct inspections of guest rooms and manage records of repairs and quality of work.
• Supervise and train housekeeping staff, ensuring compliance with policies and safety regulations.
• Complete daily reports and submit required paperwork using technology.

THE IDEAL CANDIDATE:

• High School Diploma or GED
• 1+ Years of prior relevant Housekeeping experience
• 2+ Years of prior relevant Supervisory or Management experience working in a similar resort setting is preferred
• Able and willing to work Full-time schedule 8-10hr shifts, anytime from 7am-12:45am including weekends and holidays
• Bilingual in English/Spanish is preferred

THE PERKS & BENEFITS:

• Healthcare, financial and time off benefits
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16851

Pay Rate

The rate for this role is:

$20.00

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!