TEAM LEAD – FOLD DEPARTMENT

Location: Shelbyville, Tennessee

Reports To: Production Supervisor

ROLE SUMMARY

The Team Lead – Fold Department supports daily production operations for the announcement folding area. This role ensures machines are running properly, materials flow efficiently, associates have clear direction, and quality and safety standards are met. This is a hands-on leadership role in a fast-paced production environment.

WHAT YOU WILL DO

Lead daily folding operations

• Oversee machine setups, productivity, and workflow
• Ensure materials, boards, and supplies are staged properly
• Assist operators with daily production needs

Support machine operation

• Set up, adjust, and operate folding/gluing equipment
• Make minor repairs and troubleshoot routine issues
• Verify quality, quantity, and specifications throughout the shift

Provide team direction

• Assign tasks to operators and material handlers
• Train new team members on equipment, safety, and quality checks
• Monitor work performance and support corrective action as needed

Manage material handling

• Use palette jacks to move materials and work-in-progress
• Track WIP and keep accurate production counts
• Maintain clean, organized work areas

End-of-shift responsibilities

• Secure equipment and complete required paperwork
• Ensure accurate reporting of production, scrap, and downtime

Other duties as assigned

• Support process improvements
• Assist leadership with daily problem-solving

WHAT YOU NEED

• High school diploma or GED
• One to two years manufacturing or production experience
• Prior team lead or leadership experience preferred
• Ability to operate production equipment (or learn quickly)
• Strong communication and problem-solving skills
• Basic computer and data entry skills
• Ability to lift up to 50 lbs and stand for long periods
• Ability to work safely in a fast-paced environment

TYPICAL WORK ACTIVITIES

Function Time

Machine setup, operation, adjustments

30 percent

Directing team members & workflow

30 percent

Troubleshooting & minor repairs

20 percent

End-of-shift duties & paperwork

10 percent

Other duties as assigned

5 percent

Safety & housekeeping

5 percent

PHYSICAL REQUIREMENTS

• Frequent standing, walking, lifting, pushing, pulling, bending, twisting
• Regular use of hands and fingers to operate machinery
• Use of palette jacks and material handling tools
• Ability to lift up to 50 lbs
• Exposure to noise, heat, humidity, and production machinery
• Extended or irregular hours may be required

ABOUT US:

Jostens leads the student commemoration industry and has supported schools and communities for over 125 years. Our iconic products (announcements, diplomas, yearbooks, letter jackets, class jewelry, championship rings, and more) help millions celebrate their stories and accomplishments. With 13 world-class facilities across North America and the Caribbean, Jostens delivers meaningful experiences through unmatched craftsmanship, customer focus, and tradition.

ALL ABOUT OPERATIONS:

Our Operations teams deliver the products that create lifelong memories for our customers. We partner closely with Supply Chain, Production, Quality, and Technology teams to ensure speed, accuracy, and operational excellence across every order. Through data-driven planning, continuous improvement, and cross-functional alignment, we bring Jostens products to life with precision and pride.

AMERICANS WITH DISABILITIES ACT (ADA):

Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (931)685-6516.

Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy

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