GOGO

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The Gogo Business Aviation is looking for a Sales Coordinator who outshines in coordinating sales orders, return orders, and general dealer/customer requests. This involves processing purchase orders into the company's Order Entry and tracking system, maintaining close communication and coordination with Gogo RSMs, OEM Managers, Technical and Customer Support, Production/Shipping, and assisting departments. It is essential always to ensure high accuracy and responsiveness and be flexible to meet the changing needs of customers and the company. The position also involves providing internal support to Gogo Sales and Marketing Teams.

COME ON BOARD THE GOGO BUSINESS AVIATION SALES OPERATIONS TEAM!

How will you make a difference?

• Coordinate and enter all orders received via email and/or online
• OEM and RSM Support – process orders, RMA’s, credit memos, mailings, and material and sales literature distribution
• Respond to dealer/customer requests swiftly and efficiently
• Work with the Inside Sales team to complete projects needed and provide backup as necessary
• Stay informed and updated on Navision, Salesforce, and other tools used in Inside Sales
• Attend all training as required for the position
• Assist with coordinating paperwork for dealer contracts and follow through on the process
• Stay informed and educated on all AS9100 processes as required in Inside Sales
• Assist in Dealer and Customer mailings
• Assist in distributing any sales leads through general email boxes or phones.
• Establish and maintain relationships with Dealer and OEM Buyers
• Be familiar with existing Dealer and OEM contracts
• Perform other related duties as required/assigned

Qualifications

• Associate degree in a related field or equivalent work experience
• Some experience in business aviation sales, sales support, customer service, or inside sales roles.
• Willing to train in the Broomfield, Colorado office Monday through Friday for the first 3-4 weeks and then transition to work in a hybrid environment (2-3 days in the office).
• Ability to travel occasionally

Required Skills, Talents & Experience

• Outstanding written and verbal communication skills
• Customer-focused experience
• Ability and willingness to learn and apply new concepts
• Thrive in a fast-paced, changing environment
• Team-oriented with a friendly and approachable demeanor at all levels
• Strong attention to detail and organizational skills
• Analyze situations, identify problems, recommend solutions, and evaluate outcome
• Represent Gogo positively and professionally
• Handle highly confidential information appropriately
• Works independently; self-motivated

Preferred Skills, Talents & Experience

• Working knowledge of Microsoft Office products, Navision and Salesforce

Equal Pay Disclosure(s)

Base Pay:

25.20 - 31.50 USD Hourly

Target Annual Short-Term Incentive:

Bonus Plan at 5% (% of Annualized Base Pay)

Eligible for Incentive Stock Program:

Yes

Benefits:

Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.

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Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.

Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.

The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).