First Hawaiian Bank

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

We are currently seeking an experienced, highly analytically, collaborative Merchant Services Account Manager to join our Merchant Services Team. In this role, you will be responsible for maintaining and expanding the Merchant Services Portfolio by consulting and selling Merchant Services solutions, onboarding new customers and growing existing relationships. You will Integrate new technologies and capabilities to extend FHB’s position in the Hawaii market for merchant processing. You will also coordinate with operations functions internal and external to the Merchant Services Department to deliver a customer experience that supports portfolio growth and customer retention.

Compensation:

The annual salary range for this level of role is $65,500 - $76,500 per year; commensurate with experience.

Work Hours:

Monday - Friday, 8:00 AM - 5:00 PM (hours may vary)

The ideal candidate will have:

• Bachelor’s degree in business-related field or equivalent work experience in merchant services and/or business services
• Valid driver's license
• 5 years of experience in B2B sales OR
• 5 years of progressively responsible experience in customer service OR
• 2 years of professional experience with merchant processing solutions support

Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members

If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

At First Hawaiian Bank, it all starts with YES!