Supports the technical staff of the Laboratory through a thorough knowledge of the pre-analytic process. Understands and delivers patient care management and customer service using basic secretarial duties either manually or through Meditech Information System. Independently codes hospital records for the purpose of reimbursement and compliance with Federal regulations according to diagnosis(es), medical necessity, and procedure(s) using ICD-9-CM and CPT systems; analyzes and reviews records for completeness. Performs other duties as required and maintains the physical environment of the area. Performs phlebotomy skills for all age groups in a caring, hospitable and patient focused manner. Monitors the out-patient registration, coding and customer service activities as they occur in the Laboratory. Train staff to perform a wide range of routine to complex venipuncture and skin puncture techniques involved in the collection of blood specimens from patients for laboratory procedures used in the diagnosis and treatment of diseases. Assists with the collection of miscellaneous specimens as indicated.
MINIMUM QUALIFICATIONS
Professional & Technical Skills
Professional and Technical Skills. One or more years experience of secretarial and phlebotomy skills are essential. Familiarity with medical terminology is desirable.
Education
High School Graduate or equivalent
License(s) or Certification(s)
None
Other Skills or Requirements
Team oriented individual possessing good customer service skills.
Skilled to Care for Certain Age-Related Patient Groups (incumbents will be skilled in the care of the following patient groups)
_____ Does not apply _____ Adolescence (13-17 years) __x_ All age groups _____ Infants (0-1 year) _____ Geriatric (65+ years) _____ Pediatric/Early Childhood (1-12 years) _____ Adult (18-64 years)