Fresh Express

The Merchandiser & Brand Ambassador – Part Time Executes all merchandising activities & enhance brand awareness through interacting with consumers in retail stores. Events and trade shows throughout the assigned area. Support the regional sales team ensuring excellence across the organization.

Responsibilities and Duties

• Establish relationships with store personnel and department level supervisors to sustain and grow sales
• Maintain shelf Plan-O-Gram compliance working with store personnel
• Upsell promotional opportunities for displays and programs
• Merchandise, display and rotate products according to company standards and customer planograms.
• Assist in resets, new store openings, setting up displays and end caps, and implementing company initiatives and promotions.
• Identify merchandising challenges and offer store specific solutions using brands in accordance with brand standards.
• Re-tag shelves and set up point of sale material.
• Help pack out retail shelves
• Remove discontinued items and proactively place authorized item.
• Check production codes and rotate product at store level.
• Void closures for team identified items
• Log all activities in software
• Attend regular sales meetings and special events

Brand Ambassador:

• Interact in a friendly, outgoing, and approachable manner with consumers, discuss taste preferences, suggest current flavor profiles.
• Communicate benefits of healthy eating
• Prepare, portion and serve different salads to consumers, be able to coordinate and procure all needs for serving salads to over 100+ people daily.
• Keep a clean and organized serving area
• Represent the Brand in a professionally, positively and consistently
• Collect consumer feedback: effectively summarize and communicate feedback to manager and marketing teams after each engagement

Customer Service:

• Establish and maintain customer rapport by providing outstanding customer service; follow up on commitments and call on all assigned accounts.
• Assist Sales Manager's as required.
• Carry out daily tasks assigned by Manager.
• Communicate all competitive changes or opportunities to Manager.
• Always demonstrate a positive attitude, embrace all types of personalities.

Qualifications and Skills

• Effective communication skills, both written and oral
• Ability to understand and interpret merchandising tools and visual direction
• Flexibility to learn about and explain products to consumers and customers
• Demonstrate a passion for customer service
• Ability to prioritize and multi task with a sense of urgency
• Strong time management and organizational skills
• Proficient computer skills- MS Office Suite; Word, Excel, PowerPoint and Outlook
• Valid Driver's license and clean driving record
• Ability to operate a two or four-wheel dolly
• Must have the ability to lift, pull and push 50+ pounds. Repetitive reaching over head, standing, walking, kneeling and bending

Experience:

• Grocery store products experience required. Knowledge of produce items preferred.
• Previous sales knowledge helpful

Other Information:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.