Role Profile:
We are seeking a highly motivated and experienced Manager to manage the Shared SRE team of Risk Intelligence Services within Markets and Risk Intelligence division. This role is pivotal in ensuring operational continuity across multiple applications by maintaining a pool of fungible, cross-functional team members who can support various services as needed. The successful candidate will be responsible for building team resilience, overseeing day-to-day operations, and ensuring effective resource allocation across support demands.
The ideal candidate must demonstrate strong business acumen and the ability to collaborate confidently with business stakeholders during critical incidents. They will be expected to take ownership of incident calls, lead them independently until Subject Matter Experts (SMEs) are engaged, and coordinate resolution efforts effectively. Flexibility is essential, as the role requires availability during out-of-office hours, including public holidays, and the ability to manage on-call responsibilities when required.
This position demands excellent self-leadership and prioritization skills, with the ability to drive performance within the team while maintaining a high standard of service. The candidate should be proactive, solutions-focused, and capable of navigating high-pressure situations with professionalism and clarity.
Must be self-motivating with the ability to prioritize workload.
Key Responsibilities
Support of a critical element of the London financial infrastructure.
PERSON SPECIFICATION
Education:
Required skills and experience
Person Specification
Benefits
LSEG offers a competitive compensation package, including equity, annual bonus, and a comprehensive benefits package including medical, dental and vision coverage. We are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed and build an exciting career. LSEG values respect, integrity, excellence, and innovation and encourages our employees to embody those values every day!
About the London Stock Exchange Group
LSEG’s vision is to be the most trusted authority in global financial markets. This is achieved through leading the world in providing access to capital, helping customers optimise capital resources and promoting trusted and open environments and services for investment. LSEG is a diversified international exchange Group that sits at the heart of the world's financial community. The Group operates through four key business divisions: Capital Markets (broad range of international equity, bond and derivatives markets); Post Trade (post trade and risk management services); Global Technology Services (trading platforms and capital markets software); and Information Services (real-time and reference data products).As a global business, LSEG relies on diversity of culture and thought to deliver on our goals. Therefore, we seek hardworking, qualified employees in all our operations around the world−regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law.
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
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