NSW Department of Communities and Justice

EOI - Regional Manager, Western Met Team

Expressions of interest are being sought from current NSW Public Sector employees (ongoing and temporary staff) who wish to be considered for this temporary employment opportunity.

• 1 x Temporary Full-time vacancy from 9th February 2026 until 5th February 2027. 35 hours per week.
• Location: Parramatta or Sydney CBD
• Flexible and hybrid working options available.
• Clerk Grade: Level 9/10. Offering a competitive salary of $129,464 p.a. to $142,665 p.a. plus superannuation and annual leave loading.

About us

At NSW Trustee and Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

Our commitment to diversity

Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes those seeking part time work, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds

About the team

The NSW Public Guardian can be appointed by a court or tribunal to make health and lifestyle decisions for people who are unable to make decisions on their own, or with support. These include decisions such as where a person might live, their medical and dental treatment, health care, and other services. We also provide information and support to private and enduring guardians, service providers and the wider community.

The NSW Public Guardian collaborates with various stakeholders to protect and promote the rights of vulnerable individuals. We coordinate with different divisions within the NSW Trustee and Guardian and engage with healthcare providers, legal professionals, community organisations, and families to make informed decisions.

The NSW Public Guardian has four main units:

• Practice and Strategy: Provides advocacy, policy, and stakeholder engagement.
• Service Delivery: Offers guardianship services across NSW.
• Establishment and Quality Assurance: Manages triaging and education for new guardianship and monitoring matters.
• Legal: Supports decision-making and handles legal matters.

The organisation is adopting innovative practices, including new learning models, governance, technology, and training. It is also exploring Supported Decision Making in response to future law reforms.

About the role

The Regional Manager (RM) in the Western Metropolitan team is responsible for 17 ongoing staff members as well as additional temporary staff and contractors from time to time, providing services to customers in the southern part of NSW. There are five regional teams in the Service Delivery branch, and the RM reports to the Assistant Public Guardian, Service Delivery.

As a manager you will undertake key accountabilities listed in the role description as well as participate in an after-hours roster to provide essential services 24/7.

You may be required to flex into other teams or roles as this is a flexible work organisation that both supports individuals with their work hours and creates opportunities to build careers through exposure to working across teams from time to time

For more information about the position, view the Role Description.

About you

• Dynamic leader, adept at addressing operational and systemic issues, providing high-level advice to the NSW Public Guardian and leadership team.
• Passionate about driving best practices and achieving optimal customer outcomes.
• Advanced interpersonal communication skills for effective liaison and negotiation at all levels.
• Strong relationship builder, enhancing collaboration and communication with management and staff.
• Experienced in managing, leading, and developing regional teams within budget constraints.
• Passionate about stakeholder collaboration, confident in people management skills for success in the role.
• Demonstrated knowledge of guardianship practice will be highly regarded

Sound like you? We would love to hear from you!

Essential requirements

• Demonstrated leadership skills for the delivery of services in a complex customer environment.
• Degree or equivalent experience in social, health, behavioural sciences or related discipline.
• Sound strategic thinking capacity, management and administrative skills.
• Ability to travel throughout NSW from time to time.
• Availability to undertake after hours work on a rostered basis.

What we offer

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

• work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
• various leave options (recreation, parental, and flex leave of up to 24 days per year)
• career development including study leave and acting opportunities
• access to Fitness Passport and employee assistance program, and annual flu vaccinations

Be part of something bigger. For more information about joining us, visit the Careers page on our website.

How to apply

• complete the online application
• submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability to the role.

Read: writing your job application for tips with the application process.

Closing date: 11:59pm, Wednesday 19th November 2025

For enquiries about the role, please contact Phil Kearton, Assistant Public Guardian, Service Delivery on phillip.kearton@opg.nsw.gov.au.

For enquiries about the recruitment process, please contact Hina Maudarbocus, Talent Advisor on hina.maudarbocus@tag.nsw.gov.au.

Please note:

• If you need an adjustment in the recruitment process, please contact People and Culture via email at peopleandculture@tag.nsw.gov.au
• Offers of employment will be subject to reference checks and relevant clearances.
• This opportunity is only open to current NSW Public Sector employees. Contractors are not eligible to apply.

Thank you for your interest in this role. We look forward to receiving your application.