About the Role | Principal Engineer – Enablement– Melbourne (Permanent, Hybrid)

The Principal Engineer – Enablement role is part of the Workplace Technology & Enablement leadership team within Technology Operations. They lead a customer-focused business engagement team to co-design digital workplace solutions and ensure the delivery of seamless employee workplace experiences. This role involves evolving the digital workplace program, including strategy, community management, employee enablement, and change & adoption.

What You’ll Be Doing

• Collaborate with business owners and leaders to enable and empower employees through the digital workplace.
• Lead and manage contractors, vendors, and consultants on project work across the employee experience.
• Manage the Enablement team: set goals, drive performance, and build a customer-focused culture.
• Set and maintain a vision and roadmap for the digital workplace experience, continually evolving offerings.
• Ensure Bupa remains ahead of market best practices for employee experience and continuous improvement.
• Define standards, frameworks, customer journeys, and govern Technology Employee Experience.
• Ensure compliance to platform service design and maintain service catalog including new services.
• Prioritise and manage portfolio backlogs and change pipelines, coordinating impacts on other systems.
• Contribute to simplification of infrastructure, applications, and tools.
• Operate agile delivery governance and reporting processes to deliver changes quickly at low risk.

What You’ll Bring

• Expert knowledge of Office 365 technologies (Teams, Planner, SharePoint, Power Platform).
• Experience in consulting and change/adoption initiatives.
• Deep understanding of agile practices and principles.
• Hands-on experience in end-to-end program/project delivery with distributed teams.
• Budget management experience and vendor relationship management.
• Prior experience with ServiceNow technologies.
• Tertiary qualifications in Information Systems or related discipline or equivalent experience.
• Strong commercial acumen, leadership, influencing, and collaboration skills.
• Excellent interpersonal and communication skills at all levels.
• Ability to think strategically and innovatively and interpret insights into actions.

What’s in it for you

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures. Through the Viva Healthier and Happier program, we’re providing health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.