InnovAge

Responsibilities

The Senior Director, Facilities, Real Estate & Security Operations is a strategic and operational leader responsible for overseeing the planning, development, and management of InnovAge’s physical infrastructure across 25+ sites in 7 states. This role integrates facilities management, real estate development, physical security compliance, and facilities finance to ensure safe, efficient, and cost-effective environments that support high-quality care delivery in a PACE healthcare setting. Reporting to SVP of Care Support, the Senior Director will lead cross-functional teams and external partners to drive operational excellence, regulatory compliance, and strategic growth initiatives aligned with InnovAge’s mission.

Essential Functions and Work Responsibilities

Functional Category: Facilities & Project Management

Estimated Percent of time Spent – 25%

• Lead multi-site facilities operations, maintenance programs, and capital improvement projects.
• Oversee facility services, vendor relationships, and landlord coordination to ensure optimal building performance.
• Develop and implement sustainability initiatives and energy tracking programs.
• Manage facility-related KPIs, work order systems, and compliance with healthcare standards.

Functional Category: Real Estate & Development & Capital Planning

Estimated Percent of time Spent – 25%

• Direct real estate strategy including site acquisition, lease administration, and portfolio management.
• Support development activities including site selection, budgeting, and onboarding of new locations.
• Manage construction contracts, vendor performance, and alignment with operational needs.
• Ensure timely execution of real estate transactions and legal documentation.
• Partner with Finance to develop and manage capital and operating budgets for facilities and real estate.
• Track and analyze spend across maintenance, development, and security operations.
• Ensure financial accountability and ROI for facilities investments and vendor contracts.
• Support benchmarking and performance tracking for external service providers.

Functional Category: Physical Security & Compliance

Estimated Percent of time Spent – 25%

• Oversee the enterprise-wide physical security program, including access control, surveillance, and incident response.
• Lead the Safety & Security Operations Center and contracted guard force operations.
• Develop and enforce physical security policies, audits, and training programs.
• Manage workplace violence prevention initiatives and regulatory compliance.

Functional Category: Leadership & Department Strategic Oversight

Estimated Percent of time Spent – 25%

• Lead and mentor a diverse team including Directors, Managers, Analysts, and external partners.
• Foster cross-functional collaboration with Legal, HR, Finance, Operations, and Clinical teams.
• Drive continuous improvement, innovation, and alignment with organizational goals.
• Represent Facilities and Real Estate in strategic planning and executive-level discussions.

Travel Requirements

Travel

Estimated Percent of time Spent 10-25%

• Travel between national InnovAge worksites
• Overnight & out of state travel should be expected for leadership meetings

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

REQUIRED

Education

• Bachelor’s degree in Facilities Management, Real Estate, Construction, Engineering, Business Administration, or related field

Work Experience and Qualifications

• 8+ years of progressive leadership experience in facilities, real estate, or physical security, preferably in healthcare or senior care environments.
• Strong knowledge of facilities operations, real estate transactions, security systems, and regulatory compliance.
• Proven ability to manage multi-site operations, capital projects, and cross-functional teams.
• Excellent communication, negotiation, and organizational skills.

PREFERRED

Education

• Masters in Facilities Management, Real Estate, Construction, Engineering, Business Administration, or related field.
• Experience in healthcare call centers or familiarity with PACE programs.
• Familiarity with CAD, Corrigo, or other facilities management platforms.

Benefits

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

Posted Pay Range

$159,200-$180,000

Additional Information

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Agency Disclaimer

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

Read Full Description