Mattress Firm

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:

Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.

Is your current job a nightmare? Make it a dream job at Mattress Firm®!

Join Mattress Firm and have the job of your dreams!

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

We work hard and sleep hard—and embrace the fact that each of us has our own way of getting our best, most efficient work done. For our corporate team members, whether you work in a hybrid schedule at our Houston BedQuarters (BQ) or are fully remote, we trust you with the freedom to decide how best to contribute and collaborate in your role.

Job Details:

The (REMOTE) Social Media Strategy Manager guides the strategic direction, voice, and content development for Mattress Firm's paid and owned social media campaigns. This role monitors trends and pop culture to inform storytelling and content strategy, ensuring alignment with brand objectives. The position requires strong analytical and strategic capabilities and plays a key role in shaping the Company's social media presence.

Essential Responsibilities

• Strategy Development: Develop and maintain a cohesive social media strategy (annual and monthly) across organic and paid channels, aligned to brand, campaign, and business objectives
• Creative Strategy: Write creative briefs and guide creative development and content strategies tailored by platform, ensuring storytelling is engaging, on-brand, and drives performance
• Optimization: Continuously monitor performance and develop recommendations to refine creative, messaging, and overall strategy for effectiveness
• Content & Campaigns: Partner with brand, creative, and media teams to bring campaigns to life in social, ensuring messaging hierarchy and design are optimized for each channel
• Influencer & Community Building: Partner with the Influencer team to help identify partnership opportunities that amplify brand messaging
• Analytics & Performance: Define KPIs, measure results, develop monthly/quarterly/annual performance reports and turn insights into action plans that drive business results.
• Collaboration: Serve as the social subject matter expert across the organization, influencing cross-functional partners and leadership to maximize social’s role in the broader marketing ecosystem.
• Complete other projects and special assignments as requested by supervisor or senior management.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Non-Essential Responsibilities

• Execute Company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Education

• Bachelor's Degree Communications, Public Relations, or Marketing or related discipline preferred

Professional Experience

• 6+ Years Working in social strategy in B2C
• Working knowledge and real-world experience in planning, managing and executing social media initiatives.

Skills List

• Ability to work in a fast-paced, agile environment.

Competencies & Knowledge

• Social media analytics and listening tools
• General knowledge of social media platforms, including but not limited to Facebook, Instagram, Pinterest and TikTok
• Knowledge of retail industry preferred, but not required

California Residents

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.

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Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

• Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: .

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

#LI-Remote