Signet Jewelers

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

HYBRID Opportunity in Northeast, OH or DFW, TX

We are seeking a highly motivated Senior Systems Analyst to join our dynamic team. In this role, you will serve as a critical liaison between business and technology, ensuring that system requirements are thoroughly documented, developed, and tested. You will work closely with cross-functional teams to translate business needs into actionable system solutions, coordinate end-to-end testing, and support successful product delivery.

Responsibilities

• Collaborate with Product Owners, Dev Leads, System Architects, Downstream partners and Delivery Leads to determine system implications of business requirements
• Translate functional requirements into detailed system requirements for prioritized features
• Author and maintain technical stories and sub-tasks in JIRA, ensuring system-level requirements and testing considerations are included
• Analyze cross-functional impacts and ensure alignment between teams, including for third-party integrations
• Refine stories and technical tickets during backlog refinement sessions
• Work with system partners to document, develop, and test system requirements
• Review and obtain approvals on system requirements from Systems Owners/Partners, Dev Leads, and Solution Architects
• Assist the QE team in creating test cases, reviewing test plans, and validating results
• Coordinate and execute end-to-end (E2E) testing, working closely with E2E Analysts, QE, and downstream partners
• Coordinate pre-deployment activities, including dependency tracking, and ensure cutover and test plans are completed

Qualifications

• 4+ years of experience in Information Technology
• 2+ years in eCommerce or retail environments
• 2+ years in Agile software development
• 2+ years of hands-on experience with JIRA and Confluence
• 2+ years performing requirements elicitation and documentation
• Experience with end-to-end testing, Distribution/Order Management Systems, eCommerce platforms and/or project management/coordination is a plus

Benefits & Perks

We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance

✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.

✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.

✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays.

✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.

✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.

✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!