Packsize International

Job Description:

About Packsize

Packsize is a fast-growing automation company transforming the packaging industry through our On Demand Packaging® technology. We enable businesses to create the right-sized box for every order, reducing waste, optimising supply chains, and lowering their carbon footprint.

By combining innovation, automation, and sustainability, we make packaging smarter for companies, consumers, and the planet. Our culture is founded on collaboration, curiosity, and inclusion. We believe Everyone Fits, valuing the diverse backgrounds, perspectives, and experiences that strengthen our global team.

About the Role

Packsize is seeking a motivated and customer-oriented Account Manager to join our European team, based in the Netherlands. In this role, you will manage a portfolio of small and mid-sized business customers, identify growth opportunities, and provide sustainable packaging solutions that improve operational efficiency and customer satisfaction.

This position offers the opportunity to work in a dynamic, international environment with ongoing mentorship, training, and professional development.

What you’ll do

• Manage and develop a portfolio of customer accounts across Europe
• Build and maintain trusted relationships with key decision-makers
• Identify business improvement opportunities and implement value-based solutions
• Negotiate commercial agreements and ensure contract compliance
• Collaborating with internal teams (Customer Success, Operations, Finance, Technical Support) to deliver seamless service
• Maintain accurate customer records and performance forecasts in Salesforce and related tools
• Communicate effectively with customers through phone, video, and email channels

What you’ll bring

• Fluent in English and German, both written and spoken
• 3+ years of experience in account management, business development, or customer success within a B2B environment
• Strong communication, relationship management, and problem-solving skills
• Ability to work independently in a remote, results-oriented setting
• Proficiency with Salesforce, Microsoft Excel, Google Workspace, and PowerPoint
• Bachelor’s degree or equivalent professional experience
• Professional presence and ability to engage effectively with stakeholders at all levels

Nice to have

• Fluent in French or Polish, both written and spoken
• Knowledge of packaging, automation, or manufacturing industries
• Familiarity with consultative or value-based selling methodologies
• Experience in multinational or cross-border account management

Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.