Intuitive Surgical

Job Description

Primary Function of Position

The primary function of an Intuitive Surgical Area Sales Manager is to drive sales growth and market adoption of the daVinci™ Surgical System include greenfield hospitals and existing hospitals within assigned geographic territory. This requires several capabilities including expert-level knowledge in the use of surgical robotics, the ability to build a team of advocates within hospitals, strong capital selling skills, and enough tenacity to ensure sales objectives are met on a

consistent basis. Intuitive Area Sales Managers are expected to provide an extraordinary degree of information gathering and presenting to buying teams throughout the capital equipment purchasing process.

Essential Job Duties

1. Sales Planning & Execution:

• Developing and implementing sales strategies to achieve or exceed sales targets for robotic surgical products.
• Track and manage the complex sales process of da Vinci surgical systems and

ensure sales are completed on time.

2. Account Management:

• Building and maintain strong partnership with hospitals, surgeons, administrators,

and other key stakeholders.

• Manage existing accounts and identify opportunities for expansion or increased

product usage.

3. Business Development:

• Identifying and developing new business opportunities, expanding the installed

base, and increasing clinical utilization.

• Present Intuitive products to prospective clients and answer detailed product-

related questions.

4. Customer Management:

• Engaging and educating customers on clinical value, strategic value and economic

value, through technical presentations, business alignment meetings, system test

drives, marketing events.

• Coordinate product demonstrations, workshops, and training sessions for

surgeons, operating room staff, and hospital administrators.

5. Collaboration:

• Working closely with clinical sales, marketing, and enable team to ensure

comprehensive customer service and satisfaction.

• Communication between customer sites and Intuitive Surgical internal

management to give customer feedback and concerns.

6. Market Analysis and Forecasting:

• Analyze market trends, competitor activities, and technology adoption rates in the

assigned territory.

• Providing regular sales forecasts, account updates, and market intelligence to

management.

• Achieve quarterly sales targets.

7. Customer Support:

• Ensure a high level of customer satisfaction, helping resolve issues related to

product performance, service, or training.

• Serve as the point of contact for post-sale support and ongoing customer

engagement.

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