The Cooper Companies

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com.

Job Summary:

Partners closely with Director Sales Force Effectiveness (DSFE), human resource partners, sales management Marketing, Corporate Accounts and Professional Affairs to understand the strategic business goals and ensure that appropriate learning solutions are designed and implemented using a common platform across US, Canada and LatAm to meet the business goals Leads Sales Development team in conducting needs analyses and formulates training and other strategies to meet identified needs, and direction from the DSFE. Researches, designs and develops relevant programs that align with strategic business goals and skills requirements. Acts as an internal consultant and resource to leadership and human resource partners for organizational people strategy and individual development plans. Manages Sales Trainers an Instructional Designer to ensure alignment with programs, delivery and messaging. Responsible for developing a team and talent with appropriate and diverse capabilities to meet the demands of the organization.

• Works with the DSFE and Sales Leadership to deliver on the vision for selling effectiveness and a long-term scalable development strategy. Conducts strategic planning to ensure the future direction of the organization is supported with learning and development plans. Decisions are guided by DSFE, the selling organization strategies and priorities, as well as marketing.
• Partners directly with Sales Management, Marketing, Professional Affairs, Operations and HR partners to ensure the Sales Development strategies support and drive business goals and objectives, Employee Development and Development Plans and adjust as needed to meet changing organizational priorities.
• Effectively manages priorities collaboratively across departmental groups to achieve desired results
• Works with global CooperVision training and Sales Management to develop and implement course offerings that are consistently delivered across the commercial organization and has knowledge of advanced learning strategies and concepts.
• Applies rigorous methodology to evaluate training impact on key business measures and follows up on feedback received to continually improve courses.
• Exercises discretion in determining appropriate solutions requiring in-depth knowledge of organizational objectives and capabilities.
• Drives optimization of learning infrastructure by leading in the development and implementation of a Learning Management Solution infrastructure to provide consistent training records and consistent training programs.
• Resolves critical issues and contributes to ongoing departmental development.
• Provides regular updates to senior management regarding training offerings, metrics, and feedback from participants.
• Works with the Director of Sales Force Effectiveness to develop training solutions and explore outside training certification seminars, sales training products and other training programs to improve Sales Trainer performance and skills.
• Manages vendor relationships and budgetary oversight of assigned projects.
• Communicates with the Regional Sales Managers, Area Sales Directors and VP of Sales regarding training initiatives and activities.
• Responsible for Sales Onboarding program: creates overall program design, maintains oversight of content creation and delivery, evaluates program effectiveness, and communicates critical program details to commercial leaders and HR business partners.
• Works with Sales Leadership, Marketing, and Professional Affairs to craft learning programs for the Americas Sales Conference and other training meetings as required.
• Executes management responsibilities of Sales Trainers including developmental coaching and performance outcomes. Attracts and retains high caliber people and fosters an inclusive, engaged culture.
• Accurately appraises the strengths and weaknesses of direct reports, provides constructive feedback and motivates team to achieve great outcomes.
• Ensures that sales trainer job descriptions align with current business demands and adjusts as needed
• Other duties or projects may be assigned

CooperVision’s management team is committed to the development of and implementation of the quality management system and maintaining its effectiveness by communicating to the organization the importance of meeting customer as well as statutory and regulatory requirements.

Knowledge, Skills and Abilities:

• Demonstrated management competencies including developmental coaching, performance management and talent acquisition.
• Understand how to achieve defined objectives in a matrixed and cross-functional responsibility
• Must demonstrate ability to deliver instructional material to all levels of the organization
• Ability to lead the design & development of sales and management training plans
• Must exhibit effective coaching skills
• Excellent verbal and written communication skills
• Must exhibit leadership skills, strong prioritization and organizational skills, and team building skills
• Must be proficient in Microsoft Office Suite tools such as Word, Power Point, Excel, and other presentation software
• Must be able to work independently, high degree of initiative, manages multiple priorities effectively, and works to deadlines

Work Environment:

• Victor NY Office
• Requires travel including co-travel, meetings and training classes aprox 10-15%
• Sedentary to light physical effort necessary to perform the job

Experience:

• Minimum 5+ years’ experience required, in, L&D, sales training or sales effectiveness and 3+ years of people management experience with highly experienced professional staff
• Marketing or Sales Management experience preferred
• Experience with Learning Management systems, learning technologies and Salesforce.com

Education:

• Bachelor’s degree strongly preferred, or an equivalent combination of education and experience
• Instructional Design, Adult Learning and Training, e-Learning certifications required

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $107,277.00 and $154,253.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

#LI-AK1