Responsibilities

Job Summary

The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently and safely, while surpassing customer expectations.

Work Schedule:

Monday- Friday 10am-5pm

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Order Filling

• Picks product from fulfillment center stock according to wave pick list and organizes on cart;
• Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements
• May operate scanners so that the proper order is picked, and inventory is managed accurately

Order Checking

• Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description;
• Verifies quantity of items picked matches item quantity on the invoice;
• For time sensitive items, verifies the expiration date on the item is acceptable for shipment to the customer;
• Verifies all items listed on the invoice have been picked;
• For items that include component(s), such as a pump, verifies that components are included

Packing

• Counts quantity of items and verifies the count to the quantity listed on the invoice;
• Matches the ship to address or invoice number on the shipping label with the same information on the invoice;
• Selects correct packaging, fill and labels;
• Follows regulatory guidelines when packing items with regulatory classification;
• May create proper shipping papers for packages containing hazardous materials;

Manifests

• For packages not auto-manifested: weighs packages, determines appropriate method of transportation, verifies proper labeling, scans information and applies shipping labels;
• For packages auto-manifested: verifies and corrects non-conforming packages;

Expeditor

• Processes orders requiring special handling as required by branch personnel, sales staff or end-user.

Order Processing

• Fulfill current or new client orders to achieve client customer satisfaction

Additional functions

In addition to the essential functions listed above, the incumbent may perform the following additional functions.

• Transacting all business in accordance to Patterson Companies business code of ethics and conduct.
• Align with Patterson Companies Purpose, Vision and Values statement.
• Using assigned warehouse equipment/machinery to perform assigned job.
• Meeting/exceeding assigned performance metrics and KPIs.
• Helping maintain an organized, clean and safe warehouse.
• Handling all hazardous materials, pesticides, and prescription drugs according to the Company’s processes/procedures and all applicable laws and regulations.
• Performing all work in accordance with Company Safety guidelines and procedures, with safety and regulatory compliance.
• As assigned

Required Qualifications

• High School diploma or GED preferred
• Ability to read, write and count
• Comprehensive problem-solving skills
• Ability to meet deadlines and productivity goals.

Working Conditions

Material and Equipment Directly Used:

• General warehouse equipment
• General office equipment
• MS Office, Shipping and proprietary inventory management software
• This position may require the ability to train and certify the use of a variety of forklifts: sit down, Cherry picker (mobile elevated working platform) and/or Joey forklift (multipurpose order picker that can elevate an operator and can be driven at height to move from task to task)

Working Environment/Physical Activities:

• Moving 75% of the time
• Frequently grasp, reach, bend and stoop in narrow/confined spaces
• Exposure to dust

Physical Demands:

• Lift and carry up to 55 pounds, team lift 56 to 100 pounds: continuous, moderate or occasional heavy physical activity
• Sitting or standing: continuous, moderate or occasional heavy physical activity
• Use of hands: Continuous, moderate or occasional heavy physical activity
• Stoop, bend, or crawl: Occasional or frequent moderate physical activity
• Ascend/descend on a ladder. Occasional or frequent moderate physical activity

Travel and On-call

• This position requires no travel per week in a local area.
• For this position being on-call is not required.