Major Functions
The County of Volusia is seeking a Social Worker - Working Title: Community Resource Specialist for the Community Assistance Division. This position will be responsible for specialized social work in program outreach, accepting referrals from community partners, identifying needs and barriers of clients, linking to appropriate services, providing ongoing support and submitting reports to management.
Additionally, the position will be responsible for assisting implementation of other grants as assigned to include all required documents, maintaining files, and adhering to federal and state grant program guidelines and regulations including determining eligibility for assistance for low and very low-income individuals/families.
NOTE: This position will be assigned to various Volusia County libraries.
- This is a grant-funded position. The term of the position may be time bound if the grant funding ends***
- This ad is posted continuously and may close without notice***
Illustrative Duties
(NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
- Screens and interviews clients seeking assistance to identify needs and act as a navigator to provide qualification information and resources.
- Assists clients to submit applications for social service and public assistance programs.
- Assists clients to obtain documentation that clients may need to apply for services.
- Evaluates and calculates income, family status and related information.
- Performs social work services directed toward stabilizing the individual/family household. Recommends available social services to assist with a wide variety of social and financial problems.
- May occasionally make home and agency visits upon supervisor’s approval.
- Enters clients and services data in software to track progress.
- Submits reports to management on a frequent basis.
- Collaborates with Library Services Division to schedule office space to meet with clients.
- Plans and attends community outreach events. This may include evenings and weekends.
- Maintains resource and contacts information for Volusia County Services and programs.
- Provides regular training to update County employees of various assistance programs available in the community.
- Maintains and frequently updates County of Volusia community database containing information about services and programs available to citizens.
- Frequent travel to numerous County of Volusia Library Services’ branches and Community Assistance Division offices.
- Prepares documents, emails and correspondence. Responses to email and correspondence.
- Confers with supervisors on difficult assignments.
- May be assigned to other county locations based upon operational needs.
- Attends work on a regular and consistent basis.
- Must adhere to Federal, State, County and Local ordinances.
- Responds to emergency situations.
- Performs other duties as assigned.
Minimum Requirements
High School diploma or GED and five (5) years of experience in social work, psychology, sociology or related field and experience in social work or related area (For example, case management).
OR
Bachelors in Social Work, Psychology, Sociology or related field and at least one (1) year of experience in social work or related area (For example, case management).
A comparable amount of education, training, or experience may be substituted for the minimum requirements.
Must have access to reliable transportation.
Must possess and maintain a valid Florida driver's license at the time of hire and maintain thereafter.
The preferred candidate, having met the requirements, will have at least two (2) years of experience in social services with a knowledge of public assistance programs available in Volusia County.
Knowledge, Skills & Abilities
- Knowledge of the principles and practices of social work and the recognized casework methods and techniques.
- Knowledge of applicable laws, rules, and regulations relating to providing public assistance.
- Ability to achieve rapport and to establish effective relationships with applicants.
- Ability to operate a motorized vehicle.
- Ability to manage multiple priorities.
- Ability to conduct correspondence and to prepare and submit comprehensive reports.
- Ability to submit and maintain accurate records and reports.
- Ability to express ideas clearly and concisely, orally and in writing to groups and individuals.
- Ability to respond to emergency situations.
- Ability to communicate effectively both orally and in writing.
- Ability to establish and maintain effective working relationships.
- Ability to work under stressful conditions.
- Ability to interact effectively with others.
- Must be able to relocate to other county locations based upon operational needs.
ADA REQUIREMENTS:
Environmental Demands: Inside work. Some exposure to inclement weather to include, but not limited to rain, heat, and/or wind.
Physical Demands: Sedentary work in an office setting. Ability to see, talk; finger dexterity. Visual acuity (peripheral vision, depth perception) necessary to operate a motorized vehicle. Ability to lift, push, pull and/to carry a minimum of 15 pounds. Ability to look at a computer screen for long periods and operate a computer keyboard and other office equipment requiring hand movement.
Mental Demands: Ability to read and comprehend instructions, manuals, reports, memos, and letters. Ability to perform basic mathematical computations. Ability to apply rules, policy, and procedures to real life situations. Ability to speak clearly and concisely. Ability to complete forms. Ability to write letters, summaries, etc. detailing information and data.
Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, local laws.
We offer a competitive and comprehensive benefits package that includes:
HEALTH INSURANCE
- Medical
- Dental
- Vision
- Flexible Spending Account
RETIREMENT
- Florida Retirement System (FRS)
- Deferred Retirement Option Program (DROP)
- Deferred Compensation (475 Plan)
SUPPLEMENTAL INSURANCE
- Life Insurance
- Short Term Disability Insurance
- Long Term Disability Insurance
- Cancer Insurance
- Critical Illness Insurance
PAID TIME OFF
- Personal Leave
- Holidays
- Bereavement
- Military
HOLIDAYS
The County of Volusia observes the following holidays annually:
- New Year's Day
- Martin Luther King Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving (and day after)
- Christmas
ADDITIONAL BENEFITS
- Tuition Reimbursement
- Onsite Wellness/Fitness Center
- Computer Purchase Program
- Direct Deposit Payroll
Temporary and intermittent employees are not paid for holidays and are not eligible for benefits.
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