Montgomery County Government

About the Position

Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $83,556 to $134,086, based on the candidate’s qualifications and experience.

WHO WE ARE

The Montgomery County Police Department (MCPD) is made up of approximately 1,300 sworn officers and approximately 650 support personnel. The Police Department was established in 1922, and today is responsible for providing service to a County with a population of over one million people.

WHO WE ARE LOOKING FOR

• Has knowledge of the operations, rules, regulations and procedures related to a law enforcement agency and its operations, practices, and information management systems.
• Has extensive knowledge of criminal investigation principles, techniques, and procedures.
• Has knowledge of the methods and techniques of fact finding, analysis, and resolution of problems.
• Has knowledge of computer operations and law enforcement technologies.
• Has substantial critical and creative thinking skills and can successfully apply inductive and deductive reasoning.
• Can apply logic and sound judgment to all aspects of job duties.
• Can self-manage time and complete competing tasks effectively and efficiently.
• Is detail oriented.
• Is willing to work a flexible schedule that may require shift work including evenings, weekends, holidays and understands that on-call availability during critical incidents or emergencies may be required.
• Is able to work in a fast-paced, high-pressure environment with competing and shifting priorities.
• Has experience searching, compiling data and preparing technical reports, recommendations, correspondence, and presentations.
• Has experience working in a Real Time Crime Center, Fusion Center, or similar intelligence environment.
• Can extract pertinent information from law enforcement reports and databases and other applications.
• Has experience with data visualization and intelligence analysis tools.
• Can effectively communicate orally and in writing to exchange and/or present information.
• Can develop and recommend improvements in procedures from data studies and lessons learned.
• Can learn and operate emerging technologies/software related to crime and intelligence analysis and real time operations.
• Can establish and maintain effective working relationships with others.

What You'll Be Doing

The Real Time Information Center (RTIC) Professional Staff Supervisor is a supervisory position responsible for overseeing the daily operations and performance of employees assigned to the Unit. This role ensures the timely collection, analysis, and dissemination of critical real-time data and intelligence to support field operations, investigations, and public safety initiatives. The supervisor will coordinate with professional staff and sworn personnel, other County departments, and external partners to enhance situational awareness and operational effectiveness for the Police Department.

Duties include:

• Provides overall direction to the unit and ongoing program development and evaluation including hiring, prioritizing and assigning work, training and mentoring staff, providing feedback, conducting performance evaluations, and recommending disciplinary actions.
• Oversee the intake, analysis, and distribution of real-time data, including video feeds, automated license plate reader (ALPR) alerts, CAD data, and other intelligence sources.
• Ensure employees adhere to department policies, data privacy standards, and operational protocols.
• Coordinate with sworn and professional staff employees to align intelligence support with operational priorities.
• Develop and implement Standard Operating Procedures (SOPs) for RTIC functions.
• Provide training and professional development opportunities for staff.
• Monitor and report on RTIC performance metrics and recommend improvements.
• Serve as a liaison to other County agencies, fusion centers, and regional intelligence partners.
• Support special events, critical incidents, and emergency operations with real-time intelligence coordination.
• Maintain proficiency in RTIC-related technologies, software platforms, and data systems.
• Performing other duties as assigned.

Applicants must have the ability to:

• Pass a comprehensive background investigation conducted by the MCPD. (8 week process)
• Pass a medical examination and a drug/alcohol screen.

Minimum Qualifications

Experience: Three (3) years of experience in a law enforcement, criminal investigation, intelligence, emergency operations or field directly related to the assignment and at least one year of supervisory experience.

Education: A Bachelor's Degree with a major in police science, criminal justice, criminology, sociology or a closely related field.

Substitutions: An advanced degree and/or additional experience in the use of databases and sophisticated analytics tools, geographic information systems (GIS) and software similar to that used by the County may be substituted for experiential or educational requirements.

Preferred Criteria, Interview Preferences

1. Experience collecting, collating and analyzing crime data and information, both real-time and historical, to develop options and/or logical conclusions to difficult issues to ensure the timely dissemination of intelligence to support field operations, investigations and public safety initiatives.

2. Experience with the criminal justice system, including an understanding of criminal investigation techniques and law enforcement investigation reporting procedures.

3. Significant experience with advanced skill in the utilization of information technology tools, (e.g., Microsoft Office products such as Excel, Word and PowerPoint, desktop publishing, Oracle, Microsoft SQL Server Reporting Services, Microsoft Power BI), Computer Aided Dispatch (CAD) systems, Automated License Place Recognition (ALPR) systems, Geographic Information Systems (GIS) and/or video management systems.

4. Experience developing and modifying Standard Operating Procedures, basic training standards for incoming employees and protocols for conducting daily business, especially within a Real Time Crime Center.

5. Experience supervising or mentoring lower grade or entry level employees through review of work products, training in professional techniques and software programs, and/or serving as a manager when needed.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits

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