Greenwood Hospitality

Salary: $15.00 Hourly

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Busser for La Serre Brasserie inside The Vanguard Hotel in Ann Arbor, MI.

Pay: $15/ hour + tips

About the Role:

The Busser at La Serre Brasserie in Ann Arbor, MI plays a vital role in ensuring a seamless and pleasant dining experience for all guests. This position focuses on maintaining cleanliness and organization within the dining area, supporting servers by promptly clearing and resetting tables, and assisting with the overall flow of service. The Busser contributes to the restaurant’s efficiency by anticipating the needs of both guests and staff, ensuring that the environment remains welcoming and orderly throughout service hours. This role requires a proactive attitude and the ability to work collaboratively within a fast-paced team setting. Ultimately, the Busser helps uphold the high standards of La Serre Brasserie, contributing to guest satisfaction and the restaurant’s reputation for excellence.

Minimum Qualifications:

• Ability to stand and walk for extended periods during shifts.
• Basic understanding of restaurant operations and customer service principles.
• Strong work ethic and reliability with a commitment to punctuality.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Previous experience in a similar role within the hospitality or food service industry.
• Familiarity with health and safety standards in a restaurant setting.
• Excellent communication skills and a team-oriented mindset.
• Ability to anticipate the needs of guests and staff proactively.
• Flexibility to work various shifts including evenings, weekends, and holidays.

Responsibilities:

• Clear and reset tables quickly and efficiently to prepare for incoming guests.
• Assist servers by refilling water glasses, delivering bread, and responding to guest requests as needed.
• Maintain cleanliness of dining areas, including sweeping floors, wiping down surfaces, and organizing chairs.
• Support the team by restocking service stations with necessary supplies such as napkins, silverware, and condiments.
• Communicate effectively with servers and management to ensure smooth service flow and address any immediate needs.

Skills:

The Busser utilizes strong organizational skills daily to maintain a clean and orderly dining environment, which directly impacts guest satisfaction. Effective communication skills are essential for coordinating with servers and management to ensure timely table turnover and service support. Physical stamina and attention to detail are critical for managing the physical demands of the role and maintaining high cleanliness standards. Problem-solving skills help the Busser anticipate and address service challenges before they affect guests. Additionally, teamwork and adaptability are key, as the Busser must work closely with others to create a smooth and efficient dining experience.

Amazing Benefits at a Glance:

• Team Driven and Values Based Culture
• Same day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k) with company match
• Employee assistance program
• Employee discount
• Referral program