Express Services

Customer Service Rep

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Located in Edison, NJ

Salary: $18-19hr

Client is located in Edison. Looking for a customer service representative with great computer skills.

Responsibilities:

• Answering inbound customer service calls and emails
• Process returns if needed
• help with placing orders for customers
• update existing products that have been listed
• Help complaints and questions from the customers
• list new products including photos to be posted

Qualifications:

• Excellent written and verbal communication
• Top-tier customer service- minimum of 6 months
• Multi-tasking
• Strong organizational skills
• data entry
• Computer Savvy! (Microsoft Office Applications) and using a customer management system (zendesk preferred)

This position has required overtime which includes email responses 2-3 times a week (roughly 1-2 hours) this includes weekend work also. Will rotate with other staff.

During the 4 week period of Black Friday through Christmas, the customer service role will be required to work 7 days a week with over time. (8am-4pm)

This role is working in person. (NOT REMOTE)

Schedule: M-F 8am- 4pm

Pay: $18-19 per hour depending on experience.

Express Office: Edison (South)

1090 King Georges Post Road

Suite 305

Edison, NJ 08837

Email us

Apply Now

Customer Service Rep

Share

Top Job

Located in Edison, NJ

Salary: $18-19hr

Client is located in Edison. Looking for a customer service representative with great computer skills.

Responsibilities:

• Answering inbound customer service calls and emails
• Process returns if needed
• help with placing orders for customers
• update existing products that have been listed
• Help complaints and questions from the customers
• list new products including photos to be posted

Qualifications:

• Excellent written and verbal communication
• Top-tier customer service- minimum of 6 months
• Multi-tasking
• Strong organizational skills
• data entry
• Computer Savvy! (Microsoft Office Applications) and using a customer management system (zendesk preferred)

This position has required overtime which includes email responses 2-3 times a week (roughly 1-2 hours) this includes weekend work also. Will rotate with other staff.

During the 4 week period of Black Friday through Christmas, the customer service role will be required to work 7 days a week with over time. (8am-4pm)

This role is working in person. (NOT REMOTE)

Schedule: M-F 8am- 4pm

Pay: $18-19 per hour depending on experience.

Express Office: Edison (South)

1090 King Georges Post Road

Suite 305

Edison, NJ 08837

Email us

Apply Now

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