Syracuse University

Job # 042329

Department Code 40701-7011

Department Student Experience

Job Title Medical Assistant

Location Syracuse, NY

Campus Syracuse, NY

Commitment to On-Campus Experience

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range $19.50 - $20.50

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S3

FLSA Status Non-exempt

Hours

Standard University Business Hours

Monday–Friday

• 8:30 AM – 5:00 PM (Academic Year)
• 8:00 AM – 4:30 PM (Summer)

Saturday

• 10:00 AM – 4:00 PM (Rotating Shift)

Hours may vary based on operational needs.

Job Type Full-time

Unionized Position Code Not Applicable

Job Description

The Barnes Center at the Arch at Syracuse University offers an integrated approach to health and wellness, with access to a multidisciplinary team in one centralized location. We support a holistic and comprehensive student-centered experience promoting lifelong growth, continued education, and development with a commitment to providing high quality care. We encourage a supportive, inclusive, and gratifying environment that promotes a positive work/life balance. We are seeking a motivated, self-directed, industrious and innovative person to join our team.

The Medical Assistant position is 12 months and will report to the Assistant Nurse Manager. The Medical Assistant will perform laboratory responsibilities under the direction of the Medical Director, Nurse Manager and Assistant Nurse Manager, including specimen collection and processing, routine quality control testing, performance of CLIA-waived testing and documentation of results into EMR. This position will assist with general clinical patient care within the Medical Assistant scope of practice as defined by New York State law, under the direction of a Registered Nurse, Nurse Practitioner, Physician Assistant or Physician. The MA will primarily work Monday through Friday with a rotating Saturday shift.

Education and Experience

• High School diploma or equivalent.
• Minimum of 1 year experience as a Medical Office Assistant preferred.
• Phlebotomy experience preferred.
• CPR certification required.
• Qualified candidates include certified Medical Assistant, Phlebotomist or Certified Nurse’s Aide, EMT.
• Willing to complete non-certified medical assistant on the job training.

Skills and Knowledge

• Strong organizational, multitasking, problem solving and prioritizing skills.
• Effective communication.
• Typing skills.
• Knowledge of electronic health records preferred.

Responsibilities

Laboratory Duties:

• Perform the defined laboratory functions: phlebotomy, handling of specimens (including use of centrifuge), CLIA-waived laboratory testing, Quality Controls, trouble-shooting analyzers, documentation of test results, specimen tracking with outside laboratory, scanning of faxed results into electronic health records, stocking of laboratory supplies.
• Communicate with reference laboratory and navigate the reference laboratory website.
• Manage medical waste for disposal.
• Cleaning of all laboratory surfaces per protocol and manufacturer.

Clinic Duties:

• Support providers and nursing staff: rooming patients, collecting vital signs and information regarding patient health status, coordinate care (phone calls, appointment changes), documenting clinical interactions in patient chart (EMR), providing patient education materials.
• Assist providers with procedures. Clean and sterilize instruments for clinical procedures.

Referral Process:

• Obtain referral information from the clinician for referrals to community resources: specialty care, mental health, radiology facilities, etc.
• Verify insurance coverage and obtain prior authorization as necessary.
• Coordinate the appointment with the specialist/facility and send pertinent records.
• Arrange for transportation and any special needs as indicated.
• Document all pertinent information in the referral form and keep ordering clinician apprised.
• Assist Managers with special projects.
• Other duties as assigned.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link https://www.sujobopps.com/postings/111225

Job Posting Date 10/16/2025

Application Deadline

Full Consideration By

Job Category Staff

Message to Applicants

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