ResMed

Do you want a career where you really do make a positive difference in your customers lives? One where you work as a team in-store, and across NZ and Australia? Do you want to be acknowledged and rewarded for your efforts? Join our team at Resmed, who are world leaders in helping people have a better night’s sleep with products they love! This isn’t your typical retail or sales role—it’s a chance to be part of something meaningful.

What You’ll Do

As a Sleep Coach, you’ll be a trusted guide for customers on their sleep health journey. You’ll work collaboratively to deliver exceptional service, drive business growth, and uphold our reputation for excellence.

Your responsibilities include:

Achieve sales targets while delivering compassionate, solution-focused service

Coach customers through their sleep health journey, offering tailored recommendations

Stay up to date with ResMed’s product training and knowledge

Manage client follow-ups, prepare reports, and maintain accurate records

Ensure clinic presentation meets high standards—stock management, cleanliness, and organization

Maintain and reprocess trial equipment

Liaise confidently with third parties when needed

What You Bring

We’re looking for someone who is:

Experienced: Minimum 2 years in retail or customer service, with multitasking skills

Detail-oriented: POS, cash handling, and visual merchandising experience

Calm & compassionate: Able to support customers with empathy, even under pressure

A strong communicator: Adaptable, confident, and solution-focused

Tech-savvy: Familiarity with MYOB or MedTech is a plus

Healthcare-minded: Background in pharmacy or healthcare is preferred

Why Join Us?

This is more than a job—it’s a career with purpose. At ResMed, you’ll find:

A supportive, inclusive culture that values innovation and excellence

Opportunities to grow and learn in a dynamic industry

A chance to make a lasting impact on people’s health and wellbeing

We celebrate diversity and encourage individual expression.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If you’re ready to be part of a team that’s changing lives, apply now.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.