University of Texas at El Paso

About UTEP

The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

UTEP is America’s leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 85% of our 25,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor’s, master’s and doctoral degree programs at the only open-access, top-tier research university in America.

About the Department

The Center for Accommodations and Support Services (CASS) aspires to provide students with disabilities, accommodations and support services to help them pursue their academic, graduation, and career goals.

Our Mission

CASS empowers students with disabilities with equitable access, reasonable accommodations, and support to engage in university life and beyond.

Our Vision

CASS educates and supports students with disabilities to acquire skills to enrich self-advocacy, connections, and contributions to the global community.

Position Information

Hiring Department: CASS

Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.

Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends

FLSA status: Exempt

Earliest Start Date: As soon as possible.

Salary: $55,000 annually, commensurate with experience.

Required Application Materials:

• Resume
• Cover Letter
• List of three references

Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.

Purpose of Position

The Assistant Director for Testing and Support Services of the Center for Accommodations and Support Services (CASS) supports the Director in advancing disability equity and advocacy across campus. This role provides strategic oversight of the CASS Testing Center, Assistive Technology Services, and American Sign Language (ASL) Services, ensuring accessible, compliant, and student-centered support. Key responsibilities include supervising staff and contracted ASL interpreters, managing daily operations, implementing testing accommodations and assistive technologies, and collaborating and advocating with campus partners to uphold ADA standards. The Assistant Director also reviews documentation, meets with students to determine accommodations, and helps develop policies aligned with CASS’s mission and the University’s strategic goals. Occasional evening and weekend hours may be required.

Essential Functions

ADMINISTRATION and ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Testing

• Oversees daily operations of the CASS Testing Center, including exam scheduling, proctoring, and coordination with faculty to ensure timely and accessible accommodations.
• Supervises testing center staff and student workers (e.g., note-takers, scribes, human readers), including hiring, training, scheduling, performance evaluation, and timesheet processing.
• Ensures secure handling of exams and implementation of testing protocols to support students with disabilities.
• Manages scheduling systems and exam security protocols.
• Develops and maintains policies and procedures related to testing accommodations.
• Coordinates with faculty and campus departments to ensure timely delivery of exams and accommodation implementation.
• Participates in documentation review and accommodation determination through the interactive process with students.
• Maintains confidentiality and ethical standards in managing student records and accommodation plans.

Assistive Technology Duties

• Provide outreach and collaborate with IT, faculty, disability services, and other departments to ensure integration of assistive technology into learning environments.
• Oversee the acquisition, maintenance, and inventory of assistive technology hardware and software.
• Develop and manage policies and procedures for the use of assistive technology in academic and testing environments.
• Coordinate the evaluation and implementation of current, new, and emerging technologies to enhance accessibility for students with disabilities.
• Serve as a resource and advocate for accessible technology in campus-wide initiatives and committees.
• Ensure compliance with federal and state laws (e.g., ADA, Section 504, Section 508) and institutional policies related to digital accessibility.
• Conduct accessibility audits and receive feedback from faculty to recommend improvements for instructional materials, websites, and digital platforms.
• Maintain records of assistive technology usage, student interactions, and service outcomes.
• Prepare reports and presentations for leadership on program effectiveness, needs assessments, and strategic planning.

ASL Interpreting Services

• Provides leadership for ASL Interpreting Services, assistive technology, including supervision of full-time and contract ASL interpreters.
• Manages scheduling of ASL interpreter assignments and ensures service quality.
• Oversees invoicing and payment processing for contracted ASL interpreters.
• Collaborates with university partners and departments to assist students with sign language interpretation.
• Coordinates with external providers to ensure effective implementation of interpreting accommodations.
• Maintains confidentiality and ethical standards in managing interpreter-related records and services

Training

• Develop a Training Program to ensure presentations are made during new student/staff/faculty orientations.
• Organize disability awareness training and assistive technology training for campus and community stakeholders.
• Assist Director with developing workshops and specialized training programs.

Program Development, Student Learning and Outcome Measurements

• Provide leadership for the gathering of statistical information for reports.
• Monitor database to manage clinical and service information for statistical purposes.
• Research programs, services, and resources available to students with disabilities at other colleges and universities.
• Develop assessment strategies that promote continuous quality improvement.
• Perform related duties as required.
• Knowledge of all Microsoft Office software and able to learn and use institutional software systems.
• Complies with all State and University policies.
• Other duties may be assigned.

Supervisory Responsibilities Supervises Lead Coordinator, ASL Interpreting staff, and student employes as appropriate

And carries out supervisory responsibilities in accordance with the organization's objectives, policies and applicable laws.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

Education: Bachelor's Degree.

and

Experience: Three years of related experience and training to the statement of duties and responsibilities; or equivalent combination of education and experience. Occasional traveling required.

Additional Information

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 25 pounds.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.

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