Warehouse II
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Located in Fairfield, CA
Salary: $20.45 – $25.51
Job Title: Customer Service / Warehouse Associate
Pay Rate: $20.45 – $25.51 per hour (based on experience and qualifications)
Position Overview
We are seeking an exceptional Customer Service/Warehouse Associate to join our team! This position is responsible for providing a variety of support functions, including servicing walk-in customers, completing sales transactions, and performing material handling duties such as receiving, loading/unloading materials, pulling and assembling customer orders, and conducting inventory checks. Daily operation of forklift and/or crane equipment may be required.
Primary Objective
To perform a combination of customer service, administrative, and warehouse duties that support the efficient operation of the Sales and Service Center.
Key Responsibilities
Customer Service & Sales:
- Assist walk-in customers with product inquiries, order requirements, and selections.
- Process customer orders, complete sales transactions, and accept payments.
- Provide samples, product information, and general support to ensure customer satisfaction.
- Address and resolve customer issues, returns, and order discrepancies.
Administrative Duties:
- Process payments and receipts, reconcile daily sales reports, and balance petty cash.
- Prepare bank deposits and various performance reports.
- Maintain accurate customer records and update vendor or product information.
- Create and process purchase and stock replenishment orders.
Warehouse & Material Handling:
- Pull and assemble customer orders with accuracy and efficiency.
- Check outbound orders for completeness and accuracy.
- Perform inventory checks, restock shelves, and label incoming products.
- Receive and unload inbound materials; inspect shipments for damage and process returns.
- Operate forklift and/or crane equipment safely and efficiently.
- Maintain warehouse organization and cleanliness, including sweeping, trash removal, and general maintenance.
Safety & Compliance:
- Follow all company safety policies and procedures.
- Report any unsafe conditions, accidents, or injuries immediately.
- Ensure materials are handled and stored properly to maintain a safe work environment.
Qualifications & Experience
- High school diploma or equivalent.
- 1+ years of combined customer service and warehouse experience.
- Forklift operation experience preferred.
- Strong organizational, math, time management, and computer skills.
- Detail-oriented and customer-focused with a safety-first mindset.
Physical Requirements
- Ability to stand, walk, bend, kneel, crouch, and reach regularly throughout the shift.
- Ability to lift and carry 15–30 lbs regularly, and up to 70 lbs occasionally (team lift required for heavier or oversized items).
- Visual abilities include close vision, peripheral vision, and focus adjustment.
- Reasonable accommodations will be made for individuals with disabilities.
Express Office: Fairfield
1411 Oliver Road
Suite 100
Fairfield, CA 94534
Email us
Apply Now
Warehouse II
Share
Located in Fairfield, CA
Salary: $20.45 – $25.51
Job Title: Customer Service / Warehouse Associate
Pay Rate: $20.45 – $25.51 per hour (based on experience and qualifications)
Position Overview
We are seeking an exceptional Customer Service/Warehouse Associate to join our team! This position is responsible for providing a variety of support functions, including servicing walk-in customers, completing sales transactions, and performing material handling duties such as receiving, loading/unloading materials, pulling and assembling customer orders, and conducting inventory checks. Daily operation of forklift and/or crane equipment may be required.
Primary Objective
To perform a combination of customer service, administrative, and warehouse duties that support the efficient operation of the Sales and Service Center.
Key Responsibilities
Customer Service & Sales:
- Assist walk-in customers with product inquiries, order requirements, and selections.
- Process customer orders, complete sales transactions, and accept payments.
- Provide samples, product information, and general support to ensure customer satisfaction.
- Address and resolve customer issues, returns, and order discrepancies.
Administrative Duties:
- Process payments and receipts, reconcile daily sales reports, and balance petty cash.
- Prepare bank deposits and various performance reports.
- Maintain accurate customer records and update vendor or product information.
- Create and process purchase and stock replenishment orders.
Warehouse & Material Handling:
- Pull and assemble customer orders with accuracy and efficiency.
- Check outbound orders for completeness and accuracy.
- Perform inventory checks, restock shelves, and label incoming products.
- Receive and unload inbound materials; inspect shipments for damage and process returns.
- Operate forklift and/or crane equipment safely and efficiently.
- Maintain warehouse organization and cleanliness, including sweeping, trash removal, and general maintenance.
Safety & Compliance:
- Follow all company safety policies and procedures.
- Report any unsafe conditions, accidents, or injuries immediately.
- Ensure materials are handled and stored properly to maintain a safe work environment.
Qualifications & Experience
- High school diploma or equivalent.
- 1+ years of combined customer service and warehouse experience.
- Forklift operation experience preferred.
- Strong organizational, math, time management, and computer skills.
- Detail-oriented and customer-focused with a safety-first mindset.
Physical Requirements
- Ability to stand, walk, bend, kneel, crouch, and reach regularly throughout the shift.
- Ability to lift and carry 15–30 lbs regularly, and up to 70 lbs occasionally (team lift required for heavier or oversized items).
- Visual abilities include close vision, peripheral vision, and focus adjustment.
- Reasonable accommodations will be made for individuals with disabilities.
Express Office: Fairfield
1411 Oliver Road
Suite 100
Fairfield, CA 94534
Email us
Apply Now
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