CEA - B, Chief Information Technology Officer

State of California

Job Description and Duties

Under general direction of the Office of the Director, the Chief Information Technology Officer (CIO) is responsible for the overall design, development, execution, and oversight of the Department of Industrial Relations’ information technology (IT) systems and programs. The CIO oversees the planning, development, implementation, maintenance, and operational activities of electronic platforms for the entire department affecting workers' compensation, health and safety, worker pay and apprenticeship programs. In addition, the CIO represents DIR on information technology projects to stakeholders, including state and federal government agencies, vendors, and users of the systems. Finally, the incumbent oversees IT security, project management, help desk, and procurement activities for DIR.

The incumbent must handle sensitive and confidential materials and matters in a professional manner and establish cooperative working relationships with others. The incumbent must also demonstrate the ability to research, interpret, and apply laws, rules, and principles governing all DIR program areas; analyze complex data and provide recommendations and/or feedback to all levels of staff both within and outside state civil services. The incumbent must exercise the ability to reason logically and analyze data to reach accurate and defensible conclusions and complete assigned work and review for accuracy. The incumbent should be skilled in workgroup and meeting facilitation, possess excellent interpersonal and communication skills and have effective project management skills. The incumbent maintains familiarity with: DIR organizational structure; decision-making authority, legal authority and processes of all DIR divisions, boards, commissions, and units; as well as Agency organizational structure, decision-making authority, and processes.

The incumbent must demonstrate the ability to establish and maintain cooperative working relationships with staff at all levels both within and outside of DIR to complete work assignments and implement policy and procedures. The incumbent must independently make decisions and perform actions having broad implications on varied aspects of DIR’s internal as well as public-facing operations, policies, and programs. Finally, the incumbent must use the internet, email, desktop applications and presentation software to complete assignments. Confidentiality must be maintained at all times.

You will find additional information about the job in the Duty Statement.

Working Conditions

The incumbent works in a hybrid telework setting, in-office days will be within a mixed cubicle and office environment with both natural and artificial light, and temperature control. The incumbent is required to work extensively on the computer as necessary for email communication, research, drafting policy and procedure documents, and other purposes. Some travel to Oakland required.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

  • C. E. A.

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:

JC-496907

Position #(s):

400-176-7500-002

Working Title:

CEA - B, Chief Information Technology Officer

Classification:

C. E. A.

$11,778.00 - $14,032.00 B

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Career Executive Assignment - Non Tenured, Full Time

Department Information

This C.E.A. level B position will be filled in Sacramento with the Office of Information Services.

Candidate is expected to report to their designated Department of Industrial Relations Office at least twice per week and telework the remaining days.

The maximum salary for this position has been updated to $14,032.00.

Electronic Submission of Applications preferred. Application Packages may be submitted electronically through your CalCareer Account at www.jobs.ca.gov. The application must be received electronically by 11:59 p.m. on the final filing date.

Or mail to: Department of Industrial Relations

Attn: Examination Unit

1515 Clay St. Suite 901

Oakland, CA 94612

Or drop-off at: Department of Industrial Relations

Examination Unit

1515 Clay St. Suite 901

Oakland, CA 94612

8:00 AM - 4:00 PM

Department Website: http://www.dir.ca.gov

Special Requirements

In addition to the Standard State Application (STD 678), all interested applicants are required to submit a Statement of Qualification (SOQ). Within each response, include specific information as to how your professional experience, knowledge, skills, and abilities meet the qualifications and desirable qualifications of this position.

Please limit your SOQ to a maximum of 3 pages, single spaced, 12 point font, and 1 inch margins. The SOQ should be numbered in the same order as the Statement of Qualification and should address each of the desirable qualifications. Each response should be in their own paragraph(s). Applicants who do not follow these requirements may be disqualified from the examination. Applicants who do not provide responses to the 5 specific questions below will be disqualified. Cover letters and resumes do not take the place of the SOQ.

Please respond to the following questions in your SOQ with specific information in each of your responses.

  1. Describe your experience and ability, including the number of years of experience, developing innovative IT solutions to support the delivery of products and services. Include at least one specific occurrence where you led the implementation of an enterprise-wide technology solution that transformed a business process. Add how you addressed organizational change management and how you measured the key result.
  2. Describe your experience and ability, including the number of years of experience, managing an IT organization, including an IT portfolio and operations. Include specific examples to demonstrate your skills overseeing IT policies, IT projects, budgeting, human resources, purchasing, and procurement.
  3. Describe a situation where a critical IT project you worked on faced delays or vendor performance issues. How did you assess the situation, realign priorities, and lead your team and partners to recovery? Include the number of years of experience in your response.
  4. Describe your experience and ability, including the number of years of experience, establishing and running IT governance processes to manage risks, resources, and achieve objectives.
  5. Describe your practical experience in the formulation, analysis, implementation, and compliance validation of organizational and governmental policy. Include the number of years of experience in your response.

Applicants will also be evaluated on how clearly and concisely their qualifications were presented throughout the SOQ (including grammar, spelling and punctuation).

Applications received without a Statement of Qualification shall be rejected.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/14/2025

Who May Apply

Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Industrial Relations

Cert - Mailing Address

Attn: Examination Unit

1515 Clay St., Suite 901

Oakland, CA 94612

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Industrial Relations

Cert - Drop Off Address

Examination Unit

1515 Clay St., Suite 901

Oakland, CA 94612

Please ring bell for service.

08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications - Candidates must attached a completed Statement of Qualification (SOQ) along with their Standard State Application. Please see the Special Requirement section for additional details.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Examination Qualification Requirements

All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

General Qualifications

State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Knowledge and Abilities

Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

  • Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
  • Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Demonstrated experience developing innovative IT solutions to support the delivery of products and services.
  • Demonstrated experience and ability managing an IT organization, including an IT portfolio and operations.
  • Demonstrated experience with a situation where a critical IT project faced delays or vendor performance issues.
  • Demonstrated experience and ability establishing and running IT governance processes to manage risks, resources, and achieve objectives.
  • Demonstrated practical experience in the formulation, analysis, implementation, and compliance validation of organizational and governmental policy.
  • Demonstrated ability to communicate effectively in writing, as evidenced by the Statement of Qualification (SOQ).

Examination Information

If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

Hiring interviews for the Job may be conducted with the most qualified candidates.

The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

Special Testing Arrangements

If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.dir.ca.gov

Human Resources Contact:

Examination Unit

(800) 564-0771

exam@dir.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Diversity and Inclusion Office

(916) 559-6999

DIO@dir.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Special Instructions

The results of this examination will be used only to fill this position and may be used to fill subsequent vacancies for this position for a period of up to twelve months.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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Confirmed 23 hours ago. Posted 5 days ago.

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