St. Jude Children's Research Hospital

Supervise and coordinate the maintenance activities of systems, equipment, building finishes, and grounds. Ensure the housing facilities are safe, efficient, and esthetically pleasing for patients, families, employees, and visitors. Provide front-line supervision for the maintenance, inspection, and repair of all electrical equipment, locksmithing, carpentry, grounds maintenance, and other duties.

Job Responsibilities:

• Provide front-line supervision for preventive maintenance, troubleshooting, repairs, adjustments Act on all problems, emergencies, and other matters affecting own area (e.g., building automation and control systems, campus-wide equipment).
• Proactively suspend activities when undue risk to health, safety, or the environment is identified.
• Support development and implementation of standards, policies and procedures for facilities maintenance.
• Research on new techniques to provide recommendations on equipment/system operation and modification for energy conservation, efficiency, and reliability Stay updated with the latest trends in the facilities management industry.
• Ensure all systems ( e.g., building automation system, facilities systems) monitoring, operations, and maintenance complies with institutional policies and procedures, and federal, state, and local regulatory agency requirements.
• Deliver exceptional customer service and satisfaction Ensure a safety focused mindset on all aspects within own area.
• (Supervisors only) Lead and supervise teams Train, mentor and guide team members and ensure they have all the resources required, to accomplish required monitoring, operations and maintenance of facilities.
• Perform other duties as assigned to meet the goals and objectives of department and the institution.
• Maintain regular and predictable attendance.

Minimum Education and/or Training:

• High school diploma/ GED required.
• Bachelors degree preferred.

Minimum Experience:

• 3+ years of experience maintaining and repairing mechanical equipment and systems, residential and commercial heating ventilation and air conditioning systems, and residential appliances, in an apartment building, hospital, or similar facility.
• 3+ years of experience coordinating maintenance activities.
• Experience maintaining and repairing of systems (e.g., mechanical equipment and systems, building automation and control systems), in an apartment building, hospital, or similar facility, as applicable.
• Experience implementing, and monitoring activities and procedures (e.g., facilities maintenance activities', analyzing complex control sequences) and providing solutions to difficult technical problems.
• Basic proficiency in MS software and end-user proficiency in CMMS software.
• Experience dealing with building occupants, contractors, and consultants.
• Experience leading/monitoring teams/ resources/ timelines within area.
• Proven performance in earlier role.

Licensure, Registration and/or Certification Required by SJCRH Only:

• Steam Engineer First Class License from Memphis and Shelby County Office of Construction Code Enforcement is preferred.
• EPA Refrigerant Recovery Certification is preferred.

Special Skills, Knowledge and Abilities:

• Plans workload for team and gives clear instructions and expectations on delivery.
• Frequently reviews work, gives positive and constructive feedback, and completes evaluations.
• Coaches and supports the development efforts of each team member.
• Leads team meetings on an as needed basis and effectively communicates with cross-functional teams for results.
• Understands and uses digital tools of communication as needed.
• Speaks up in meetings, raises concerns, and shares information with team.
• Demonstrates strong knowledge of standards, guidelines and regulations pertaining to facility management and services.
• Is able to conduct regular audits and inspections of facility operations to
• maintain the highest standards of cleanliness and safety.
• Independently triages and handles technical issues, escalates as needed.
• Demonstrates physical fitness and is able to work in a stressful environment.
• Able to draw insights from different sets of data and quickly understand why issues are happening.
• Solves problems quickly by identifying the root causes.
• Encourages others to see the opportunities ahead amidst changing circumstances even when the details have not been finalized.
• Remains calm in challenging and uncertain times by focusing on the end goals and solving problems.
• Defuses any unforeseen developments and problems by leveraging data analysis and insights. Maintains focus on goals.
• Drives engagement and ownership for group to deliver ambitious results and solutions.
• Proactively engages with customers to seek feedback and suggestions to deliver high quality service within own area.
• Maintains exemplary service to support guests always demonstrating calm under pressure and exhibits a pleasing demeanor.
• Independently addresses complex customer needs and issues, escalates as needed.

Physical Demands and Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to stand walk sit use hands to finger, handle, or feel reach with hands and arms climb or balance and stoop, kneel, crouch, or crawl.
• The employee frequently is required to talk or hear and taste or smell.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, and outside weather conditions.
• The employee is occasionally exposed to high, precarious places toxic or caustic chemicals risk of electrical shock and vibration.
• The employee is occasionally exposed to high noise levels and will be required to wear hearing protection in these cases.
• An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
• The employee must move about the work space to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface.
• Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
• This job description reflects management’s assignment of essential functions it does not proscribe or restrict the tasks that may be assigned.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $34.00 - $61.00 per hour for the role of Supv-Facility Maintenance.

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St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.