Job Summary:
To grow CooperSurgical consumables, Genomics, equipment and technical service sales through the product knowledge, local infertility market understanding and proactive professional sales skills. Arrange sales and local marketing activities in alignment with the corporate strategy. Ensure full legal compliance and correct timely reporting. Feedback local market data to the corporate stakeholders, provide regular sales analysis and planning with the available tools (CRM, PowerBI).
Essential Functions & Accountabilities:
Spends majority of time meeting customers: all stakeholders that are relevant for the sales process. Plans sales visits based on major opportunities and focuses on closing deals
Develops strong customer relationships and meets revenue targets for the assigned customer accounts
Generates leads on consumables, equipment, technical service and Genomics, which then executes in collaboration with the internal stakeholders
Develops commercial proposals for annual contracts and continuous re-buy (standing orders)
Monitors and participates in relevant public tenders, coordinates internal stakeholders to ensure presence of CooperSurgical products in tenders specifications
Keeps overall account ownership and improves coordination/effective selling of whole CooperSurgical Fertility portfolio
Develops deep understanding of overall customer needs (all stakeholders), to improve overall CooperSurgical value proposition (i.e. professional education, added value solutions) to create strong partnerships
Proactively manages sales by using market insight as well as existing analytical tools on a regular basis. Provides relevant reports on request of the direct manager
Engages other functions and experts (e.g. Equipment, Customer Service, Genetics, Marketing, Regulatory, Finance) as needed to ensure superior service for accounts
Suggests and executes relevant marketing campaigns to grow the market of responsibility
Arranges local promotional & training activities with focus on ROI, together with Clinical Application Scientist and regional sales team
Recommends and implements processes that optimizes time management and business continuity
Analyses sales trends and market metrics in partnership with the direct manager and regional colleagues, to develop sales tactics and ensure sales growth
Prepares customer visits in advance, using PowerBI, CRM and other tools. Ensures CRM reporting in a timely manner
Keeps deadlines for financial reporting and customer response time. Ensures business continuity during absence on vacation by proactively delegating tasks to the relevant colleagues
Acts as a trusted CooperSurgical employee by adhering to our company values, as well as driving our commitment to Inclusion & Diversity and Employee Engagement
Any other related duties connected with the Company’s business as may be required by the direct manager
Travel Requirements:
The field sales role requires extensive travelling within the territory of responsibility, as Account Manager prioritizes customer visits in person (at least 50% of the working time, including travel). There will be eventually international travel within the EMEA for the training purposes, international congresses and regional sales meetings.
Qualifications Knowledge, Skills, and Abilities:
Core competency – strong proven track record in sales within pharmaceutical and/or medical devices in fertility market or gynaecology. Or with a strong track record in working within the fertility market and affinity with sales.
Result oriented: growth above the market pace
Customer and opportunity focused
Skilled communicator and relationship builder
Fast learner with deep understanding of infertility market
Drives business through business analytics and setting priorities on growth opportunities
Empathic, positive and knowledge sharing
People focused and able to build and develop relationships with stakeholders
Able to analyse complex issues, work in a team and collaborate with different stakeholders, to achieve sales results
MS Office skills, including Word, Excel, Teams, PowerPoint, Outlook, PowerBI and CRM
Extensive and up to date knowledge CooperSurgical portfolio and competitive environment
Updated knowledge of local compliance legislation on interacting with healthcare professionals
SOX awareness
Organizational and time management skills with the ability to prioritise own workload with minimal supervision
Able to work under pressure
Demonstrates a can-do attitude with the ability to respond positively to change
Work Environment:
Predominantly field working environment with pre-approved business travel arrangements
Prolonged use of a PC, laptops, display screens and mobile phone
Staff responsibility: none
Able to work additional hours as necessary to achieve required performance
Experience:
Strong proven track record in successfully driving sales processes, with focus on identifying market opportunities, setting business priorities, negotiation and closing deals
Extensive experience in working in the fertility industry with strong affinity for driving commercial success
Experience working in a fast-paced environment
Experience gained in infertility market is highly desirable
Education:
Bachelor’s or Master’s degree with >4 years’ experience in sales and/or medical/biotechnology degree in reproduction medicine/science
Degree in business administration and/or relevant scientific degree
Training courses on sales skills and communication
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