Associa

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

TheRecreation Attendant (Desk Attendant)monitors resident and guest use of club facilities for adherence to the Rules & Regulations regarding facility use. In addition, will assist in functions/duties relating to operation and maintenance of facilities.

Location: Condos in downtown Minneapolis, MN

Details:Full-time, hourly rate of $20-22 per hour

Shift: Evening

Duties include but are not limited to:

• Responsible for regular contact with residents (in-person, phone, and email).
• Informs residents and guests of Rules & Regulations as needed.
• Assist with amenity reservation requests.
• Record calls and in person visitors with unit and purpose in the notebook provided.
• Check voicemail upon arrival for shift and following rounds.
• Sweep lobby area as needed (especially in the winter) and check for trash (including outside entryway).
• Complete shift report each shift, reporting any damage, violations, loud noise, or needed repairs.
• Check lobby and other common areas for trash or misplaced packages.Check packages have unit numbers on them.
• Check trash area (outdoor and trash room), elevators, stair entryways, event lounge, bathroom, gym, spa, and pool/pool deck.
• During pool season, lock up at closing time. After close, check the lock.
• Walk each floor. Report/take photos of any damage, trash, mechanical malfunctions, burned out light bulbs, or water in halls, ceilings, carpet, or storage rooms.
• First and third shifts of the day, change elevators and skyway doors per building schedule.
• Other duties as assigned.

Requirements

Knowledge and Skills

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Bilingual preferred (English/Spanish fluent)

Education and Experience

• High School Diploma or GED Required

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand and to reach above shoulders with hands and arms in order to file a variety of documents; use hands and fingers to input data to information system; and talk or hear in order to gather and provide information on departmental processes. The employee is often required to sit in order to process information and conduct data entry activities.

ENVIRONMENTAL DEMANDS

Work is performed in a climate-controlled office and condominum.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.