John Jay College of Criminal Justice

POSITION DETAILS

The City University of New York’s (CUNY) department of Facilities Planning, Construction and Management (FPCM) is seeking four (4) Human Resources Coordinators to support the Office of Facilities Operation and Emergency Response. The newly envisioned shared facilities services model will operate through university’s four regional maintenance hubs, supported by the business and administration teams operating from the facilities central office. The strategic goal of the shared facilities services is to ensure a standardized professional level of facility operations and centralized oversight for the maintenance and upkeep of CUNY’s portfolio of 300 buildings and 26M square feet of educational facilities.

Reporting to the Human Resources Operations Manager, the HR Coordinators play a critical role in supporting HR operations. They are responsible for a range of employee services, including responding to inquiries, ensuring compliance with CUNY policies, and managing processes related to benefits, payroll, and time and leave for FPCM staff. As the first point of contact for HR-related matters, the coordinators provide frontline support and expertly triage employee issues to ensure seamless resolution.

Responsibilities include but are not limited to the following:

• Assist in the full cycle onboarding process, including reviewing new hire documentation for compliance with CUNY policies, state and federal employment laws, initiating background checks, conducting orientation sessions, and providing benefits information.
• Support daily HR benefits operations for skilled trades staff, including processing health insurance, commuter benefits, tuition waivers, and pension plans.
• Assist with processing personnel transactions across HRIS, payroll, benefits, timekeeping and other relevant systems.
• Assist with processing payroll documents for new and current employees to include personnel change forms, tax, and direct deposit forms. Respond to payroll inquires and act as a liaison to university payroll.
• Create and maintain audit reports for submission to Central Office.
• Monitor and maintain time and leave systems; prepare reports on balances and usage for fiscal year-end review.
• Respond to employment verification requests and prepare related documentation.
• Generate weekly, monthly, quarterly, and annual reports on timekeeping and HR metrics.
• Assist with updating the HR website to maintain communication and inform the community on upcoming events.
• Assist with special projects and related duties as assigned.

NOTE:

Until further notice, this position is eligible for a hybrid work schedule.

QUALIFICATIONS

Minimum Qualifications

Bachelor's Degree required.

Preferred Qualifications

• At least six months of prior experience in a payroll or HR office strongly preferred.
• Experience using HRIS platforms such as PeopleSoft, Workday, NYS/NYC payroll Systems, ADP, or Kronos.
• Prior experience in a public higher education institution such as CUNY processing payroll for city and state payroll employees.
• Strong written and verbal communication skills with attention to accuracy and confidentiality.
• Proven ability to work independently and manage multiple priorities while meeting strict deadlines.
• Strong organizational skills, detail-oriented, and ability to multi-task in a fast-paced environment.
• Strong critical thinking and problem-solving skills with a proactive, solution-oriented approach.
• Proficiency in Microsoft Office Suite (e.g. Word, Excel, Access, Outlook, and Teams).

CUNY TITLE OVERVIEW

Provides information and services to the College community to support the Human Resources function.

• Prepares and executes various personnel transactions involving employee recordkeeping, processing of new hires, pay administration, and recruiting
• Maintains an understanding of policies, procedures, regulations, and collective bargaining agreements relevant to human resources
• Organizes and processes employee information; develops and maintains reports and queries; assures data accuracy and completeness
• Responds to requests for information; troubleshoots issues, follows up and responds to employee inquiries
• Assists HR managers with employee communications of all kinds; may prepare materials, conduct orientation sessions, or update web pages
• Performs related duties as assigned.

Job Title Name: HR Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

The salary range is $54,725 - $66,154, commensurate with credentials, education, and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=31241&PostingSeq=1

Current CUNY employees are strongly encouraged to apply and must do so through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings.

CLOSING DATE

November 20, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.