Community Coffee

Please ensure your internet browser is updated to the latest version. Candidates have experienced issues with submitting applications from older browser versions.

Department: Executive

Reports To: Vice President of Human Resources and General Counsel

Travel Required: Up to 10%

Work Type: Hybrid

Why Join Community Coffee?

At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

Position Overview

The Sr. Executive Assistant provides high-level administrative and operational support to the Chairman of the Board (COB), the Chief Financial Officer (CFO), the Vice President of Human Resources and General Counsel, and the Associate General Counsel. This role is responsible for anticipating needs, managing complex schedules and communications, and ensuring seamless coordination.

This position requires a high degree of discretion and the ability to provide responsive support outside of traditional business hours, including evenings and weekends, to meet the dynamic needs of the executives. The Sr. Executive Assistant serves as a trusted partner, maintaining a deep understanding of business priorities while enabling executives to focus on strategic initiatives.

Key Responsibilities

Executive Support

• Own and manage complex, frequently changing calendars for the COB, CFO, and other executives as assigned, ensuring strategic alignment of priorities.
• Coordinate, prepare, and edit executive communications, presentations, Board materials, and confidential documents.
• Conduct research and generate briefs of people, places and/or events, including bios, images, and recent media/news upon request.
• Schedule, organize, and execute meetings, leadership offsites, meals, and high-level internal and external engagements.
• Arrange detailed domestic and international travel, including flights, accommodations, transportation, itineraries, and meeting logistics.
• Serve as a liaison for internal and external stakeholders, ensuring timely and professional communication on behalf of the executives.
• Coordinate meeting logistics for the Board of Directors, including transportation, accommodations, meals, facilities, etc.
• Track and reconcile expense reports, invoices, and financial documentation with precision and timeliness.
• Lead or support executive initiatives and special projects requiring cross-functional collaboration.
• Provide continuity and back-up support across the executive administrative team to ensure business continuity during absences or peak periods.

Personal Support – Chairman of the Board

• Provide continuous and flexible support to the Chairman, including availability outside of standard business hours, to address evolving business and personal needs.
• Manage the Chairman’s personal calendar, travel, appointments, and family-related scheduling, anticipating conflicts and coordinating logistics seamlessly, including international travel planning and logistics.
• Handle confidential and sensitive personal information with the highest level of discretion and professionalism.
• Coordinate personal reservations, events, and engagements both internally and externally, as requested
• Monitor email and compose communications, including those that are confidential in nature, on behalf of COB, ensuring accuracy in grammar and content.

Position Requirements

• Bachelor’s degree preferred; equivalent combination of education and experience accepted.
• 7+ years of experience supporting senior executives, preferably within a complex, fast-paced corporate environment.
• Proven success managing confidential information and sensitive relationships with integrity and sound judgment.
• Exceptional organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
• Strong communication skills, both written and verbal, with the ability to represent executive leadership professionally.
• Prior experience supporting both professional and personal aspects of an executive’s life.
• Experience coordinating across multiple business ventures or organizations.
• Demonstrated adaptability, emotional intelligence, and discretion in high-pressure environments.
• Advanced proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word) and collaboration tools.
• Ability and willingness to provide after-hours, weekend, and travel-based support as business needs dictate.
• Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources

Foundational Competencies

• Builds Trust
• Continuous Learner
• Customer Centric
• Effective Communication
• Integrity
• Results Oriented

Additional Competencies

• Accountability
• Adaptability
• Interpersonal Agility
• Resourcefulness
• Courage

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to sit
• Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
• Regularly required to lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus

Our Values

Champion People

Inspire Creativity

Wow Our Customers

Serve Our Communities

Win Together

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.