Application Administrator

Administration

The Opportunity Alliance is looking for an Application Administrator to join our Data Team.

The Application Administrator is both a technical and forward-facing position for the Data/IT department, responsible for supporting, developing, and maintaining database systems for the Agency. This position contributes to the accomplishment of the Agency’s mission through the implementation, development, and maintenance of database resources and backend systems.

This position attends ongoing HR, Finance, Data, Operations, and/or Information Technology (IT) briefings with agency staff and leadership.

Work is performed, reviewed, and evaluated under the supervision of the Vice President of Operations.

This role maintains the various information related systems in Workday and Genesys including:

• Reviewing existing functionality and business processes and suggesting changes to increase productivity and efficiency. Manage requests for process improvements and system enhancements.
• Actively identifying and resolving issues or opportunities for enhanced user experience.
• Monitor and manage the integrations of the system, working with others for changes or new initiatives.
• Developing, documenting, and maintaining all current and new Business process workflows for efficiency and compliance.
• Ensuring optimum operation of the Agency systems including development, implementation, administration, and maintenance of policies and procedures for ensuring the security and integrity of the agency databases. Implements data models, database designs, data access and table maintenance codes. Resolved database performance and capacity issues, replication, and other distributed data issues; and
• Maintains, monitors, and modifies applications designed and provision of updates as requested by users and approved by the VP of Operations.

Schedule: Full-time, 40 hours per week, hourly position.

Location: Office will be located in South Portland.

Hybrid schedule with some remote work may be acceptable.

Qualifications:

• Bachelor’s degree in information technology or computer science or equivalent technical degrees/certification preferred.
• 5 years of work experience in this field is required.
• Must have at least three years of experience with the following: Microsoft SQL Server, Microsoft Access, .NET, Visual Basic, and database mapping and design. Familiarity with Workday, Empower, and/or Credible preferred.
• Knowledge or background using Windows Server, HTML, helpdesk experience and familiarity with social service or non-profit organizations.
• Excellent organization skills, with strong attention to detail required.
• Contracts that have Rider D: Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.
• Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits

Who we are…

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply.

Please submit a cover letter and resume along with your application.

Thank you!