Apex Systems

Job#: 3009223

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position: Sr Technical Product Owner

Location: Miami, FL - Onsite 3x a week Tues-Thurs

Duration : Permanent

Rate Range : up to $137k base with 8% bonus

Position Overview:

Travel Applications is seeking a Senior Technical Product Owner (TPO) within Global Technology Services (GTS) to support all Sabre interfaces including Guest Air Systems, Crew, Corporate, and Back Office Accounting. This role involves driving product strategy, owning the roadmap, gathering requirements, designing new features, functional testing, and supporting deployment. The Technical Product Owner will work closely with travel operations and Travel Application developer teams to ensure the successful implementation and support of travel software applications. This role will support seven business units and 400+ Sabre users globally. The ideal candidate will have extensive knowledge of Sabre GDS products and business processes, strong analytical and design skills, and the ability to collaborate effectively with technical teams.

Essential Functions:

• Requirements Gathering: Meet with business leaders and users to gather requirements for the development of travel application enhancements, upgrades, new releases and rollout of travel automation systems. Build strong relationships with stakeholders and ensure alignment with business goals. Is responsible for managing and prioritizing with the business the travel application development intake process through design, development, testing and deployment.
• Functional Application Design: Responsible for incorporating business and Sabre technical requirements to developer level user stories using Agile methodology and documenting into Jira stories and managing Sprints.
• Testing and Validation: Define testing criteria, prepare and compile test cases, analyze results, validate systems and complete user documentation. Will perform end to end testing prior to delivery of software releases. Works with the business users on testing and training activities and documentation.
• Collaboration with Technical and Business Teams: Works closely with Air travel operation teams and developer teams to develop new features based on the strategic vision and business roadmaps. This includes implementation and testing of new Sabre technologies and APIs on behalf of the Air travel and Air business teams. Serves as the conduit between developers and business groups. Will assist other TPO's with training and coaching as needed.
• First-tier support: Contribute to the first-tier support of GDS support and administration. Research and respond to support tickets and coordinate with Sabre support and account teams as necessary. Serves as a back up to the Sabre Administration activities including: Managing 400+ Sabre users, Sabre Red 360 Installations, Sabre Profile Administration, Sabre API tracking and retirement updates and compliance to various IT Travel Teams.
• Performs other duties as assigned

Qualifications:

• Bachelor's degree.
• 15+ Years Sabre GDS experience required.

Knowledge, Skills, and Abilities:

• Sabre product and technical skills: PNR, Air Shopping, Air Pricing, NDC, BFM, Ticketing, Schedule Changes, CSL, SR360 graphical and Sabre Web Service API's.
• Extensive experience in the travel industry, should include expertise in leisure, corporate and online travel practices.
• Expert hands-on knowledge of all aspects of the travel reservation process.
• Professional experiences as a Technical Product Manager/Business Analyst
• Functional understanding of Sabre Web Service APIs.
• Experience in creating and maintaining functional and technical documentation and standards in end-to-end product delivery.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.