Citi

This is a key leadership role that is critical to building a culture of responsible AI adoption and innovation and driving the effective deployment of AI/Gen AI within Internal Audit, and through this directly contributing to continuous improvement of assurance quality and efficiency through AI-enablement.

The role reports to the Chief Auditor Artificial Intelligence (AI) Assurance Tooling & Execution and will work in close partnership with its AI Technical Enablement and AI Business Enablement peers to accelerate and deliver value-adding AI/Gen AI tooling for Internal Audit.

This role will lead collaboration and partnership across the global Internal Audit Product and Function teams to raise awareness, contribute to the development of IA’s AI Assurance strategy and build a culture of continuous innovation. It will be a key interface with partner teams including Strategy Innovation and Professional Practices, and Learning & Development, to ensure that all operational requirements, skills and capabilities for effective AI implementation are in place prior to deployment. This role will also be responsible for user adoption and impact reporting, understanding user experience feedback to drive continuous improvement.

Citi IA is a dynamic global function of over 2,500 professionals located across more than 60 countries, covering Citi's global businesses and service to clients and customers through its network in 98 countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best-in-class IA function and is committed to investing in people, learning and development, innovation, and methodology programs. The Internal Audit mission is to provide independent, objective, reliable, valued and timely assurance to the Board, senior management and regulators of Citigroup and Citibank (and its subsidiaries), over the effectiveness of culture, ethical conduct, governance, risk management, and controls that mitigate current and evolving risks and to enhance the control environment. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and therefore support senior management decision making around the globe.

Citi operates in over 100 countries and provides consumers, corporations, governments, and institutions with a broad range of financial services and products. Citi strives to create the best outcomes for clients and customers with financial ingenuity that leads to solutions that are simple, creative, and responsive.

Responsibilities:

• Identify opportunities for AI adoption and experimentation for Internal Audit’s assurance practices, connect with industry peers, and align with external best practice.
• Drive continuous improvement in AI adoption approach and practice, including performing lessons learned from assurance work, providing industry insights, and coordinating external engagement.
• Drive education and awareness to embed AI in assurance and partner with IA Learning & Development teams.
• Develop structured programs to upskill assurance teams.
• Work with Ai Tooling & Execution team to refine AI assurance methods and tools to adapt to business, regulatory, and technological change.
• Partner with IA teams to ensure that operational requirements are met for effective deployment on high-impact GenAI solutions for assurance tests.
• Working with assurance delivery teams to identify, implement, and drive the adoption of specific AI-enabled assurance tests, thereby strengthening and driving efficiency in audit delivery.
• Perform post-deployment user experience and lessons learned to enable continuous improvement.
• Build and maintain effective AI adoption metrics to support oversight and risk management
• Support the broader teams AI assurance mandate.
• Attract, develop, and retain talent; recommending staffing levels required to fulfil responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs.
• Work across IA to maximize the efficiency and effectiveness of resources.
• Provide local site leadership encouraging engagement and collaboration across all IA organizations.
• Support and endorse the Quality Assurance (QA) function of IA, and resolve issues found by QA, improving audit processes and coverage.
• Develop and maintain strong working relationships across other IA teams and Regulators.
• Build trust through proactive and transparent interactions while maintaining strong relationships with regulators aligned to Internal Audit.
• Participate and share relevant knowledge and insight, on an ongoing basis, within and across IA teams, to drive the consistent application of the methodology, consistency of audit opinions, higher efficiency, and improved quality of overall assurance.

Qualifications:

• Experience of AI technology adoption and experimentation
• Extensive experience in a related role.
• Good understanding of internal audit processes, lines of defense and audit practices.
• In-depth understanding of GenAI/AI and machine learning concepts, algorithms and techniques, and AI/ GenAI lifecycle.
• Related certifications such as Certified Information Systems (CISA), Certified Internal Auditor (CIA), Certified in Risk and Information Systems (CRISC) or similar. AI-related certifications are a plus.
• Executive presence and expert in building and maintaining strong open relationships with executive stakeholders, working as a partner, exerting influence and providing credible challenge in a constructive manner.
• Ability to quickly comprehend the full risk implications of complex global issues, escalate to the appropriate level and provide advice and on pragmatic commercial solutions.
• Outstanding performer, open minded, resilient, agile, energetic, self-starter, articulate and empathetic whilst being confident to deliver opinions to bring about positive outcomes.
• Strong leadership skills including a track record of identifying and developing world class talent.
• Experienced in leading large, dispersed and diverse professional teams.
• Demonstrated success in business, functional and people management.
• Consistently demonstrates clear and concise written and verbal communication.
• Demonstrated ability to remain unbiased in a diverse working environment.
• Effective negotiation skills.

Education:

• Bachelor’s degree/University degree in decision science, computer science, data science, finance, accounting or a related field, or equivalent experience.
• Master’s degree preferred.
• #NAMInternalAudit

Job Family Group:

Internal Audit

Job Family:

Audit

Time Type:

Full time

Primary Location:

New York New York United States

Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Control Monitoring, Data Analysis, Industry Knowledge, Issue Management, Laws and Regulations, Professional Standards, Risk Management, Root Cause Analysis.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Oct 23, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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