Sanlam Group

Who are we?

Sanlam, is dedicated to support, grow and empower clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,400 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

As part of SanlamConnect, Succession Financial Planning (SFP) is a financial services provider with a focus on the Registered Financial Adviser (RFA), looking to grow a professional practice while offering holistic financial planning to their clients. SFP is a wholly-owned subsidiary of the Sanlam Group.

What will you do?

This role will typically form part of Succession (SFP) and AFP’s office structure and to be tasked to promote, monitor, coach/train and drive the effective adherence of compliance and risk management within units through fully understanding the content and impact of all the relevant legislation and requirements for the Financial Service industry. The following will be core responsibilities, but not limited to:

Promote, monitor and drive the effective adherence of Compliance and Risk Management within the SFP/AFP by managing a team of compliance specialists and administrators, doing the following:

• Undertake to fully understand the content and impacts of all the relevant Compliance related legislation and requirements for the Financial Services industry. Be able to translate and interpret these practically and correctly to the planners and management.
• Demonstrate high levels of technical and product knowledge (including investment) so as to be in a position to assess correct advice and product/need matching for clients.
• Undertake to train and coach planners and management on areas of compliance and related legislation that require focus or attention as and when necessary
• Ensure that all compliance practices and procedures within unit is strictly observed in terms of disclosures, advice given, records kept, and ethics/behaviour undertaken when dealing with clients and undertaking sales.
• Undertake ongoing pro-active monitoring of practices and cases submitted by planners. Draw such cases on a weekly basis from the system and interrogate them against requirements and standards. Take up areas of risk or anomalies with FA’s and management immediately and ensure corrective actions are followed.
• Track, interpret and communicate trends or gaps in terms of risks within the unit (SFP/AFP)
• Keep records of all risk and problem areas for both individuals and the unit in general. Report these back to management regularly for awareness and action.
• Working closely with line management and the planners, ensure that all advice facing intermediaries and management are fit and proper FAIS accredited and keep the requirements and credits up to date at all times
• As required from time to time, work closely with Forensics and Finance to investigate any suspect business submission, practices or risk areas flagged
• Build relationships and networks within the Financial Services Compliance arena (ASISA etc) to keep updated and influential on matters pertaining to the role.
• Field audits with management of practices
• Field training content on advice and compliance related topics
• Complaint and advice policy and implementation guidance
• Contract formulation and management
• Legal counsel to senior management in disputes, formulation of correspondence in complaints resolution
• Manage a team of compliance administration and Advice and Risk Consultants in monitoring advice on new business
• Take responsibility for and chair a complaints committee that will address all complaints (informal and formal) against SFP planners. Liaison with the Succession PI provider essential in this regard.

What will make you successful in this role?

Qualification & experience

• Minimum Qualifications:

o Appropriate formal legal qualification.

o Product Class of Business knowledge and accreditation

o Compliance qualification required.

o CFP/RFP3 preferable

• Financial services, distribution/sales experience
• Strong management experience in a similar or parallel role
• Marketing Manager or BDM, legal consultant
• Strong administration, systems, process orientation/background

Knowledge and skills

• MS: Office (Word, PP, EXCEL)
• Compliance Tools (i.e.: ALPHA, RITA)
• S.Net and Suite
• Compliance related regulations and legislation (FAIS, FICA, Money Laundering etc)
• Compliance Complaints process
• Audit/Forensic practices and process
• Risk management policies, practices and processes (including Reporting)
• Sales Advice process and compliance governances related to this
• Policy Replacement Rules
• Record of Advice
• Contracts and formulation

Personal qualities

• Cultivates innovation
• Client centricity
• Results driven
• Collaboration
• Flexibility and adaptability
• Business insight
• Ensures accountability
• Decision quality
• Drives engagement
• Communicates effectively
• Treating customers fairly

Personal Attributes

Interpersonal savvy - Contributing through others

Plans and aligns - Contributing through others

Decision quality - Contributing through others

Business insight - Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Collaborates - Contributing through others

Being resilient - Contributing through others

Turnaround time

• The closing date for applications is 31 October 2025

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our aim is to help you build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Life and Savings, Sanlam Emerging Markets, Sanlam Corporate, Sanlam Investment, Santam, as well as the Group Office – the group provides many opportunities for growth and development.

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.

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