DHL

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Warehouse Shift Manager to work closely with the operational team on site to develop a full and detailed understanding of key customers' needs and support the site to meet those requirements.

If you're a proactive leader with a passion for logistics, we want you on our team!

✅WHAT YOU'LL DO

• Ensure that clients' defined quality and service level targets are met as a minimum and that site and statutory imposed standards are achieved by providing detailed metrics showing the results in all operational areas.
• Drive compliance with company and local statutory obligations regarding working time legislation, Health & Safety and quality within all areas of the operation.
• Ensure that daily operational issues are dealt with in a proactive, efficient and timely manner specifically those relating to quality and service within your area and as the support to the Operational Shift Supervisor.
• Ensure the contract is compliant to all Health & Safety regulations and company processes.
• Act as a point of contact between internal departments and customers, ensuring information is disseminated in a formal and professional manner.
• Own and produce all KPI metrics, reports, project data, query reports, exceptional process requests from the customer, daily KPI packs for Teamleaders PD's, Cycle Count process, any reporting relating to the operation.

✅THIS ROLE WOULD SUIT PEOPLE WHO

• Minimum of 2 years of experience in a similar role
• Excellent organisational skills
• Minimum 12 months of experience in team management
• Any WMS or SAP Experience is an advantage
• Good understanding of Health and Safety practices

✅WHY JOIN US?

• Free parking and on-site canteen
• Discretionary bonus based on performance
• Join our generous pension scheme and benefit
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts

✅WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place from Wednesday, 22nd October 2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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