At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.
- This role can be performed remotely anywhere in the US**
Manages relationships with external training vendors and ensures the delivery of high-quality, customized sales training aligned with company goals, sales strategies, and compliance standards. Oversees the development and implementation of engaging training programs and materials across internal and external channels. Collaborates with cross-functional teams to assess training needs, identify performance gaps, and drive continuous improvement. Evaluates training effectiveness and recommends enhancements to maximize impact and return on investment (ROI).
Essential Functions:
- Leads the design and implementation of enterprise-wide sales training initiatives, ensuring alignment with long-term business objectives and evolving market demands.
- Builds and maintains strategic partnerships with external vendors, industry associations, and thought leaders to bring innovative training solutions to the organization.
- Manages external training vendors, including selection, contract negotiation, and performance oversight.
- Customizes vendor-led training programs to align with insurance products, sales strategies, and compliance standards.
- Coordinates logistics for vendor-led sessions, ensuring smooth scheduling and resource allocation.
- Designs and delivers engaging sales training programs, maintaining consistency across internal and external offerings.
- Develops training materials such as presentations, e-learning modules, videos, and job aids.
- Updates training content regularly to reflect changes in products, market trends, and sales techniques.
- Drives the adoption of new learning technologies and methodologies, evaluating emerging trends and integrating them into training programs.
- Provides coaching and support to field sales, marketing, and underwriting teams to reinforce learning. Collaborates with cross-functional teams (Sales, Marketing, Underwriting, HR, Compliance) to assess training needs and define objectives.
- Analyzes performance data and feedback to identify training gaps and opportunities for improvement.
- Reviews and approves training content for accuracy, relevance, and alignment with business goals.
- Tracks and reports training outcomes, including participation, effectiveness, and ROI.
- Evaluates training impact and recommends enhancements based on assessments and industry best practices.
- Presents findings and recommendations to leadership, influencing organizational sales training strategy and investment decisions.
- Stays current with industry trends, learning technologies, and best practices through research and professional engagement.
Education & Experience:
- Bachelor’s degree in business, insurance, education, or related field, or equivalent relevant experience
- Eight years of experience in sales, sales training, learning and development, or related experience
- Experience managing external training vendors or partners
- Experience with training software and tools (e-learning platforms, virtual training delivery)
- Familiarity with instructional design, adult learning theory, and training evaluation methodologies
- Certifications in training, instructional design, or coaching preferred
Knowledge, Skills & Abilities:
- Proven track record of developing and delivering engaging and effective sales training programs
- Excellent knowledge of sales strategies, techniques, and insurance industry practices
- Excellent organizational and project management skills with strong follow-through
- Exceptional communication, presentation, and relationship-building abilities
- Ability to work collaboratively across teams and independently when needed
- Excellent analytical skills to assess training effectiveness and vendor performance
- Proficiency with learning management systems, virtual platforms, and authoring tools
- Ability to explain concepts from both technical and business perspectives
- Occasional travel; valid driver’s license required if driving
The hiring salary range for this position will vary based on geographic location, falling within either the $90,635-$124,914 range or the $99,924-$137,714 range. A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
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