Supervise execution and monitoring of sales force effectiveness plans, training, processes, tools and systems, etc., to drive sales growth and sales force productivity for commercial and sales team.
General Responsibilities
Support Manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
Coordinate and execute sales force effectiveness diagnosis activities, including analysis to identify sales force needs/requirements.
Supervise execution of sales force effectiveness plans and initiatives to drive sales growth and sales force productivity.
Support implementation of processes, tools and systems (e.g. customer relationship management, field force management system, Eagle Eye, Coverage Dashboard etc.) to support sales activities
Support active usage of customer relationship management program to monitor interactions with current and future customers, manage and update customer data and direct segmentation/targeting, etc.
Perform training needs analyses. Coordinate, conduct and track training programs and its progress to drive sales excellence and productivity; keep training records in LMS.
Arrange quarterly Reps Exam online, coordinate with commercial and sales team to get questions as per template and record and
share results with each team for product knowledge improvement
Maintain reporting platforms, ensure easy accessibility to sales information, and customize reporting formats according to sales
force requirements.
Coordinate continuous improvement activities on sales force effectiveness framework, plans, training, processes, tools, systems, and reporting to effectively support sales teams.
Work closely with commercial and sales teams and external vendors to ensure the timely and quality execution of sales force effectiveness plans/initiatives.
Others task assign by Manager
Functional Skills and Knowledge
Demonstrate sound knowledge and understanding of the industry/market/competitors/customers.
Demonstrate sound knowledge in the general principles of sales; Familiarity with the sales environment is a must.
Demonstrate basic research and analytical skills.
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in local language and ideally in English, both written and spoken
Demonstrate sound knowledge in Power BI and develop digital
dashboard.
Education
Bachelor’s degree of Computer Science or Information Technology, or Data Analytics or Business Administration or a related discipline