Dow Jones

Job Description:

About the Role

We are looking for a Sales Support Coordinator to join our EMEA Sales team based in London. This role provides administrative and operational support to our sales professionals, ensuring an efficient sales process and exceptional client experience. You will work closely with account managers and internal stakeholders, gaining exposure to Dow Jones’ diverse product portfolio.

About the Team

The EMEA Sales team partners with clients across Europe, the Middle East, and Africa to provide industry-leading data and insights. As part of a dynamic, client-focused group, you will support sales processes that help deliver Dow Jones’ trusted intelligence to businesses around the world.

You Will

• Provide administrative and operational support to sales teams across Europe, the Middle East, and Africa.
• Submit and process sales orders, ensuring documentation is accurate and completed in a timely manner.
• Maintain and update client and deal information in our CRM system (Salesforce).
• Partner with sales teams to produce reports and corporate information as required.
• Contribute to improving existing processes and systems for greater efficiency.

You Have

• Previous experience, ideally in a sales or administrative environment.
• Fluency in English and another European language (Spanish, French, Italian, or German preferred).
• Strong administrative and IT skills, including Excel and database management.
• Proactive, solution-oriented approach with strong attention to detail.
• Ability to manage multiple priorities and communicate clearly with a range of stakeholders.
• Knowledge of Salesforce or similar CRM systems is an advantage.
• An interest in financial markets or business intelligence is a plus.

Our Benefits

• Comprehensive healthcare plans
• Paid time off
• Retirement plans
• Comprehensive insurance options
• Lifestyle programs and wellness resources
• Education benefits
• Family care and caregiving support
• Commuter transit program
• Subscription discounts
• Employee referral program

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Business Intelligence

Job Category:

Sales

Union Status:

Union role