Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
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Position Summary:
We have an exciting opportunity to join our team as a Program Associate, FHC Internal Medicine Residency Training Program.
In this role, the successful candidate Responsible for providing administrative support for activities related to the Family Health Centers (FHC) at NYU Langone Internal Medicine Residency and program leadership. Plans and coordinates program meetings and residency conferences and assists in programrelated activities and events. Uses judgment and discretion to create, interpret and analyze data for reporting purposes. Works alongside and under the supervision of the FHC Program Coordinator and the Program Manager.
Job Responsibilities:
Reports: Prepares and reviews documents independently. Maintains residency program information in appropriate systems.
Receives, classifies, reconciles and consolidates data related to evaluations, duty hours, and any other compliance
requirements. Compiles, prepares, and distributes reports. Tracks completion requirements and follows up with noncompliant
parties. Verifies, interprets and analyses information, determines report format, identifies discrepancies and makes
corrections. Researches problems, issues and concerns and responds to requests for information. Summarizes data based on
information compiled from various sources.
Clerical Functions: Triages all communication (phone, mail, email, and fax) and responds to inquiries or initiates appropriate
action on all inquiries for the residency program and residency program leadership. Distributes correspondence, agendas,
reports and schedules (noon conference, master conference schedule, call schedule etc.). Assists in activities such as data
entry, time keeping and distribution. Prepares, submits and tracks travel reimbursement requests for residency program.
Assists in the preparation of the department's budget report, prepares payments and check requests for payments to vendors
as needed. Provide messenger services as needed.
Word Processing/Typing: Prepares and proofreads memos, presentations, reports and applications. Independently prepares
responses to routine correspondence. Develops documents for presentation or meeting. Assists in the preparation of letters of
recommendation/verification of employment/training for residents.
Scheduling: Maintains routine calendar, schedules meetings/semiannuals, assist in preparing for conferences (checking the
logistics and technical support, order and set up food, etc.) and other related duties. Assists and coordinates special events
planning. Distributes correspondence, agendas, reports and schedules (noon conference, master conference schedule, call
schedule etc.).
Filing & Mail Distribution: Updates and maintains residency documentation/records and files in appropriate systems (e.g.
New Innovations) Maintains office filing and storage systems by sorting, recording and filing material as needed. Updates and
oversees virtual filing system by scanning and uploading alumni and resident documents. Retrieves material from files upon
request and keeps records of the movement of file materials. Opens, sorts, routes and distributes mail to the appropriate
parties. Screens mail to determine which letters can be answered independently.
Clerical Support: Provides clerical support for the residency program (photocopy, fax, files, data entry, sorts and distributes
mail, etc.) and other related duties as needed. Orders office supplies and keeps updated inventory. Meets and greets resident
applicants. Resolves nonroutine situations based on established policies and procedures and refers nonsolved issues and
questions to the appropriate party.
Program Support: Uses judgment to provide project/program support to supervisor and residency program leadership. Assists
in preparing project relevant materials that includes but is not limited to: creating surveys, tracking project status, collecting
data, organizing and maintaining collected data, following up on missing project items, following deadlines and ensuring
project goals are being met. Assists with project and event planning and implementation, manages the logistics of and
coordinates content development for meetings, conferences, and other projectrelated events; assists with the design and
development of project reports. Assists with program related proposals, required data collection and tracking of deliverables.
HRSA Grant Support: Supports FHC Program coordinator with materials for multople reports throughout the year. This
includes, but is not limited to: postgraduate placement tracking, redident identifiers and NPI lists and updating block
diagrams with residents actual schedules.
Participates in administration meetings and assists with implementing new initiatives and improving workflow effectiveness.
Attends monthly institutional residency program meetings as directed to stay informed of institutional requirements for
assisting in the administration of residency training programs. Maintains knowledge of ACGME requirements for
administration of residency training programs.
Additional Position Specific Responsibilities:
Performs and participates in other job related duties as required.
Minimum Qualifications:
To qualify you must have a Associate's Degree is required. Minimum of 1 Year of related experience in an office setting or the equivalent combination of education and experience. Effective Oral, written communication and interpersonal skills. Computer Skills, Working knowledge in the use of Microsoft Office Word, Excel, Power point and Access. Ability to access e-mail, electronic calendars, and other basic office support software Knowledge of standard office practices. Ability to multi-task while paying attention to details. Ability to use standard office equipment such as copy machines, multi-line telephones, fax machines
Preferred Qualifications:
Associate's Degree in a related field with 2 to 3 years of related experience in an office setting is preferred
Qualified candidates must be able to effectively communicate with all levels of the organization.
Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $41,137.16 - $44,988.94 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
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