You desire impactful work.
You’re RGA ready
RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 500 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.
General Summary
RGA SEA and Hong Kong Underwriting & Claims’ team is looking for an enthusiastic, energetic, smart candidate for supporting UW and claims operations based out of Kuala Lumpur, Malaysia on a full-time basis. If you are passionate about servicing clients and running efficient operations, then this role could an exciting opportunity for you.
Principal Duties & Responsibilities (Essential Functions)
Case setup:
- Assist in efficient set-up of new Individual and/or Group life coverage (underwriting and claim referral cases) into RGA systems as per laid down process and agreed timelines.
- Allocating the referrals to Underwriters / claim adjudicators on daily basis according to their authorities and availability.
- Review and verify basic information provided on life / health insurance applications and supporting documents.
- Conduct capacity check for cases.
UW/Claims operations:
- Prepare and handle various kinds of monthly/quarterly UW reports, dashboards, assist in preparing project status updates/ reports, MS Power point slide deck etc.
- Coordinate, manage and communicate with other RGA teams like administration and / or RGA’s clients to reconcile any received cessions / statements, confirm placement details, clarify, and resolve statement or placement discrepancies etc.
- Update various internal records within the department.
Communication:
- Manage internal and external queries and access requests for RGA’s Underwriting guidelines portal.
Logistics and other ad hoc tasks:
- Assist / co-ordinate for arranging logistics for internal meetings, client workshops, seminars, webinars etc.
- Assist team or manager for ad hoc projects including system testing (UAT) etc.
- Assist on other ad hoc tasks as assigned by the team/manager.
- Ability to follow instructions and work within timelines.
Qualifications:
- Strong attention to detail and a meticulous approach to work.
- Quick learner with the ability to adapt to new tasks and challenges.
- Background in biochemistry, which will be beneficial in understanding complex cases.
- Excellent communication and coordination skills.
- Ability to work independently and as part of a team.
- Open to consider fresh graduate applicants
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What you can expect from RGA:
- Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
- Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
- Join the bright and creative minds of RGA, and experience vast, endless career potential.
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