The City University of New York

R2T4/SAP Coordinator (Financial Aid Specialist)

POSITION DETAILS

The Office of Financial Aid provides high quality services to those who face financial difficulty during their education at Hostos. Our mission is to empower the community by increasing access to higher education. We are dedicated to the equitable treatment of all applicants and the privacy of confidential information.

The Office of Financial Aid at Hostos Community College carries out this mission by eliminating financial barriers to promote access to higher education and delivering transparent information with respect to financial aid programs, options and eligibility. The Office is required to maintain strict adherence to city, state, and federal student aid regulations.

The successful candidate will report directly to the Financial Aid Director. Duties include, but are not limited to the following:

• Leads and coordinates the complete Return of Title IV Funds (R2T4) process, ensuring compliance with federal regulations.
• In partnership with the Dean’s Office of Student Development and Enrollment Management, develops, implements, and monitors SAP policies and procedures in accordance with Federal, State, and institutional regulations.
• Supervises and schedules assignments for College Assistants, Work Study Students and other support staff.
• Reviews and evaluates student records and related documents (caseload management).
• Provides walk-in services to students.
• Assists with registration activities.
• Responsible for additional related tasks as assigned.
• Essential duties require on-campus presence.

QUALIFICATIONS

Bachelor's Degree and four years' related experience required.

The following qualifications are preferred:

• Experience processing and certifying New York State grants and scholarships (e.g. TAP, APTS, Excelsior, etc.).
• Strong working knowledge and understanding of PeopleSoft or CUNYfirst web-based systems and ability to write extensive reports via SQL and/or PS Query.
• Working knowledge of Microsoft Office 365 including Word, Excel, Forms, Teams, Access and PowerPoint.
• Availability to work evening and weekend hours.
• Experience in planning financial aid workshops and events.

CUNY TITLE OVERVIEW

Administers and supervises financial aid programs and operations.

• Reviews contracts, disbursements, tuition and fees; validates student eligibility for various programs
• Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds
• Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility
• May review and reconcile student payroll processing
• Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly
• Assists in the development and evaluation of Admissions processes
• Prepares documentation, instructions, and materials in various media to support financial aid activities
• Performs related duties as assigned.

Job Title Name: Financial Aid Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$61,831 - $70,815; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Applicants must apply online by accessing the CUNY website and navigate to the following steps: "Employment" and "Search Job Postings.

Please attach resume, cover letter, and three professional references.

CLOSING DATE

Open until filled with review of applications to begin October 15, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31056

Location

Hostos Community College