Starbucks

Now Brewing – brand manager II, Global Coffee Alliance – Starbucks Foodservice! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Have you ever been delighted to find Starbucks coffee available where you work, at your favorite hotel, or while traveling? Starbucks Foodservice captures away-from-home beverage occasions beyond Starbucks coffeehouses and is active today in over 80 markets worldwide. This business is part of the Global Coffee Alliance, formed in 2018 between Nestle and Starbucks, and our team sits within the broader Global Channel Development organization. In this role, you will collaborate with Nestle and define how Starbucks Foodservice shows up across the globe, creating strategy, tools, and guidelines to support both business growth and brand elevation. Our team also partners directly with Nestle teams in the US and Canada to manage the North America region, which today leads the globe in both profit contribution and number of Starbucks foodservice locations.

Key team priorities include: global strategy, partnership governance and planning, brand assets and marketing, menu guardrails and beverage innovation, and operational excellence and compliance. As part of a global team, you will reach across time-zones and cultures to create strategies that empower teams around the world.

This leader must be able to influence with impact, both within Starbucks and with leadership teams at Nestle. A proven track record of developing strong relationships and making tough decisions through strategic and brand lens is paramount for success.

As a brand manager II, you will…

• Drive strategy, planning, and partnership governance: Define the future of the program and our collaboration with our licensee, Nestle. Support internal teams to drive strategic planning, business reporting, and partnership governance. Communicate the role and potential of our business to internal stakeholders. Ensure delivery of North America operational and financial plans.
• Define internal and partnership annual priorities, balancing business growth with brand stewardship: Prioritize team initiatives against business and brand impact and track progress throughout the year. Define “ways of working” and communication cadence with Nestle counterpart teams and with Starbucks teams around globe. Identify and mitigate brand risks. Recommend where and how we should grow.
• Lead brand expression and marketing communication: Ensure that Starbucks brand assets (Such as “We Proudly Serve Starbucks” signage) support the Starbucks Foodservice role and meet operator needs. Establish B2B and B2C marketing principles and guidelines.
• Support product and innovation strategy: define when and how we adapt Starbucks coffeehouse beverages for deployment in Starbucks Foodservice channels. Collaborate with Starbucks and Nestle brand, R&D and supply chain teams to bring new beverage and equipment offerings to life.
• Lead problem-solving: Guide teams through ambiguous issues and create frameworks and principles to guide decision making, considering consumer, brand, partnership, business, and operator lens. Balance proposals based on customer needs with business decision criteria and enterprise priorities.
• Globalize impact: Collaborate with global and regional teams, flexing across cultures and time zones to fuel progress, facilitate knowledge sharing, and extend best practices in service of the Foodservice business.

We’d love to hear from people with:

• Progressive experience in product or brand management: 6-10 years
• Experience in CPG, Retail, or Foodservice brand management
• Experience leading external partner relationships and influencing executive-level stakeholders
• Experience leading brand, innovation, or business development strategies
• Proven ability to build and nurture strong cross-functional relationships and work in matrix organization
• Skill for seeing the big picture, utilizing strategic approaches to translate highly complex business priorities into clear and compelling plans.
• Persuasive communication and storytelling skills to drive organizational focus and influence action
• Passion for, and proficiency in, Human Centered Design (HCD) principles.
• Ability to live Starbucks mission and values by contributing to a welcoming team culture, acting as a positive role model for delivering meaningful results and acting with courage.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.